{"id":10310,"date":"2026-06-11T19:42:27","date_gmt":"2026-06-11T10:42:27","guid":{"rendered":"https:\/\/blog.ripla.co.jp\/system\/ai-agent-customer-support-types\/"},"modified":"2026-10-27T17:52:07","modified_gmt":"2026-10-27T08:52:07","slug":"ai-agent-customer-support-types","status":"publish","type":"post","link":"https:\/\/www.ripla.co.jp\/blog\/ai\/ai-agent-customer-support-types\/","title":{"rendered":"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u7a2e\u985e\u30fb\u7528\u9014\uff5c\u30bf\u30a4\u30d7\u5225\u306e\u4f7f\u3044\u65b9\u3068\u9078\u3073\u65b9"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u8cea\u554f\u306e\u5b9a\u578b\u5ea6\u3001\u5fc5\u8981\u306a\u77e5\u8b58\u306e\u7bc4\u56f2\u3001\u696d\u52d9\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u3001\u8aa4\u56de\u7b54\u306e\u8a31\u5bb9\u5ea6\u3067\u9078\u3073\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u60f3\u5b9a\u5916\u306e\u8cea\u554f\u3084\u8aa4\u60c5\u5831\u3078\u306e\u4e0d\u5b89\u306f\u3001\u30bf\u30a4\u30d7\u3068\u7528\u9014\u304c\u5408\u308f\u306a\u3044\u3068\u8d77\u3053\u308a\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u30025\u30bf\u30a4\u30d7\u306e\u5f97\u610f\u5206\u91ce\u3068\u9650\u754c\u3092\u6bd4\u3079\u3001\u7528\u9014\u3068\u9078\u5b9a\u57fa\u6e96\u3092\u793a\u3057\u307e\u3059\u3002\u5168\u4f53\u50cf\u306f<a href=\"https:\/\/www.ripla.co.jp\/blog\/ai\/ai-agent-customer-support-complete-guide\/\">\u5b8c\u5168\u30ac\u30a4\u30c9<\/a>\u3067\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u25bc\u5168\u4f53\u30ac\u30a4\u30c9\u306e\u8a18\u4e8b<br><a href=\"https:\/\/www.ripla.co.jp\/blog\/ai\/ai-agent-customer-support-complete-guide\/\" title=\"\">\u30fb\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u958b\u767a\u30fb\u69cb\u7bc9\u306e\u5b8c\u5168\u30ac\u30a4\u30c9<\/a><\/p>\n\n\n\n<p class=\"wp-dl-link wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">AI\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u3092\u4f9d\u983c\u3059\u308b\u4f1a\u793e\u306e\u9078\u3073\u65b9\u3084RFP\u306e\u4f5c\u308a\u65b9\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.ripla.co.jp\/download\/10\">\u7121\u6599\u30db\u30ef\u30a4\u30c8\u30da\u30fc\u30d1\u30fc\u300cAI\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u306e\u5b8c\u5168\u30ac\u30a4\u30c9\u30d6\u30c3\u30af\u300d<\/a>\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"types-overview\" class=\"wp-block-heading\" style=\"background:#c3d3e1; padding:12px 20px; margin:32px 0 16px; color:#222;\">\n\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u7a2e\u985e\u3068\u6280\u8853\u7684\u306a\u5206\u985e\n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u306f\u3001\u6280\u8853\u3068\u52d5\u4f5c\u306e\u4ed5\u7d44\u307f\u306b\u3088\u3063\u30665\u30bf\u30a4\u30d7\u306b\u5206\u304b\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30bf\u30a4\u30d7\u3054\u3068\u306b\u3001\u8cea\u554f\u306e\u5bfe\u5fdc\u7bc4\u56f2\u3001\u56de\u7b54\u7cbe\u5ea6\u3001\u521d\u671f\u6295\u8cc7\u3001\u904b\u7528\u8ca0\u8377\u304c\u7570\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001FAQ\u306e\u898f\u6a21\u3068\u8cea\u554f\u306e\u8907\u96d1\u3055\u3092\u57fa\u6e96\u306b\u9078\u3076\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"rule-based\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\uff08\u30b7\u30ca\u30ea\u30aa\u30fbFAQ\u578b\uff09\u306e\u7279\u5fb4<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u306f\u3001\u8a2d\u8a08\u6e08\u307f\u306e\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\u3084\u4e00\u554f\u4e00\u7b54\u306b\u5f93\u3063\u3066\u52d5\u304d\u307e\u3059\u3002\u30dc\u30bf\u30f3\u9078\u629e\u3067\u5206\u5c90\u3057\u3001\u56de\u7b54\u3078\u8a98\u5c0e\u3059\u308b\u300c\u6848\u5185\u4fc2\u300d\u3067\u3059\u3002<\/p>\n\n\n<ul class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>\u5f37\u307f<\/strong>\uff1a\u52d5\u4f5c\u3068\u56de\u7b54\u3092\u7ba1\u7406\u3057\u3084\u3059\u3044<\/li><li><strong>\u9650\u754c<\/strong>\uff1a\u60f3\u5b9a\u5916\u306e\u8cea\u554f\u3084\u8868\u8a18\u63fa\u308c\u306b\u5f31\u3044<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u4e00\u65b9\u3067\u3001\u60f3\u5b9a\u5916\u306e\u8cea\u554f\u3084\u8868\u8a18\u63fa\u308c\u306b\u306f\u5f31\u304f\u3001\u30b7\u30ca\u30ea\u30aa\u3092\u5e83\u3052\u308b\u307b\u3069\u4fdd\u5b88\u306e\u8ca0\u62c5\u304c\u5897\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u521d\u671f\u69cb\u7bc9\u306f1\u301c2\u9031\u9593\u7a0b\u5ea6\u3067\u3001\u7533\u3057\u8fbc\u307f\u65b9\u6cd5\u3084\u55b6\u696d\u6642\u9593\u306a\u3069\u5b9a\u578b\u306e\u6848\u5185\u304c\u591a\u3044\u7a93\u53e3\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"ai-ml-type\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">AI\u578b\uff08\u6a5f\u68b0\u5b66\u7fd2\u30d9\u30fc\u30b9\uff09\u3068\u751f\u6210AI\u578b\uff08LLM\u30d9\u30fc\u30b9\uff09\u306e\u7279\u5fb4<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">AI\u578b\u306f\u3001\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u3067\u8cea\u554f\u306e\u610f\u56f3\u3092\u63a8\u5b9a\u3057\u3001\u767b\u9332\u6e08\u307f\u306eFAQ\u304b\u3089\u8fd1\u3044\u56de\u7b54\u3092\u63a2\u3057\u307e\u3059\u3002\u300c\u8fd4\u54c1\u3057\u305f\u3044\u300d\u300c\u8fd4\u9001\u65b9\u6cd5\u3092\u77e5\u308a\u305f\u3044\u300d\u306e\u3088\u3046\u306b\u8a00\u3044\u56de\u3057\u304c\u5909\u308f\u3063\u3066\u3082\u3001\u8fd1\u3044\u56de\u7b54\u3092\u898b\u3064\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n<ul class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>AI\u578b<\/strong>\uff1aFAQ\u691c\u7d22\u3068\u8868\u73fe\u63fa\u308c\u3078\u306e\u5bfe\u5fdc\u304c\u4e2d\u5fc3<\/li><li><strong>\u751f\u6210AI\u578b<\/strong>\uff1a\u67d4\u8edf\u3060\u304c\u30cf\u30eb\u30b7\u30cd\u30fc\u30b7\u30e7\u30f3\u306b\u6ce8\u610f<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u521d\u671f\u69cb\u7bc9\u306f2\u301c8\u9031\u9593\u7a0b\u5ea6\u3067\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u7cbe\u5ea6\u3092\u4fdd\u3064\u306b\u306f\u3001\u985e\u7fa9\u8a9e\u306e\u767b\u9332\u3084\u30c1\u30e5\u30fc\u30cb\u30f3\u30b0\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u751f\u6210AI\u578b\u306f\u3001ChatGPT\u3084Claude\u306a\u3069\u306eLLM\u304c\u6587\u8108\u3092\u3075\u307e\u3048\u3066\u56de\u7b54\u3092\u751f\u6210\u3057\u307e\u3059\u3002\u96d1\u8ac7\u3084\u8981\u7d04\u3001\u7ffb\u8a33\u307e\u3067\u67d4\u8edf\u306b\u6271\u3048\u307e\u3059\u3002\u9ad8\u5ea6\u306a\u76f8\u8ac7\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u3001FAQ\u3092\u624b\u3067\u767b\u9332\u3059\u308b\u624b\u9593\u3082\u6e1b\u3089\u305b\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u305f\u3060\u3057\u3001\u30cf\u30eb\u30b7\u30cd\u30fc\u30b7\u30e7\u30f3\u304c\u8d77\u304d\u308b\u3053\u3068\u3084\u3001\u793e\u5185\u306e\u975e\u516c\u958b\u30c7\u30fc\u30bf\u30fb\u6700\u65b0\u60c5\u5831\u3078\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5236\u7d04\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5358\u72ec\u3067\u4f7f\u3046\u3068\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n\n\n<div class=\"wp-block-group article-point-box is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:#d7edf8;border-width:1px;border-style:solid;border-radius:2px;margin-top:24px;margin-bottom:24px;overflow:hidden;\">\n\n<p class=\"article-point-box__header wp-block-paragraph\" style=\"background-color:#2083c7;color:#fff;text-align:center;padding:10px 12px;margin:0;font-size:18px;line-height:1.5;font-weight:700;\"><strong>\u30dd\u30a4\u30f3\u30c8<\/strong><\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"background-color:#fff;padding:16px;margin:0;font-size:18px;line-height:1.9;\">\u8cea\u554f\u306e\u5b9a\u578b\u5ea6\u3068\u8aa4\u56de\u7b54\u306e\u8a31\u5bb9\u5ea6\u3067\u3001\u307e\u305a\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u304bAI\u578b\u304b\u3092\u7d5e\u308a\u307e\u3059\u3002\u793e\u5185\u6587\u66f8\u3092\u6839\u62e0\u306b\u3057\u305f\u56de\u7b54\u304c\u8981\u308b\u306a\u3089RAG\u578b\u3001\u5728\u5eab\u78ba\u8a8d\u3084\u6ce8\u6587\u5909\u66f4\u306a\u3069\u696d\u52d9\u306e\u5b9f\u884c\u3092\u4f34\u3046\u306a\u3089\u81ea\u5f8b\u578b\u3092\u691c\u8a0e\u3057\u307e\u3059\u3002<\/p>\n\n<\/div>\n\n\n\n<h2 id=\"rag-agent-types\" class=\"wp-block-heading\" style=\"background:#c3d3e1; padding:12px 20px; margin:32px 0 16px; color:#222;\">\nRAG\u578b\u3068\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4ed5\u7d44\u307f\u3068\u6d3b\u7528\u7bc4\u56f2\n<\/h2>\n\n\n<figure class=\"wp-block-image aligncenter size-full\" style=\"max-width:640px;margin:24px auto;\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"191777\" data-permalink=\"https:\/\/www.ripla.co.jp\/blog\/image-1-01568b8c68a3\/\" data-orig-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3.webp\" data-orig-size=\"1672,941\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"RAG\u578b\u3068\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5bfe\u5fdc\u7bc4\u56f2\u3092\u6bd4\u3079\u308b\u56f3\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;\u6839\u62e0\u3092\u793a\u3059\u691c\u7d22\u304b\u3089\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u52d5\u304b\u3059\u51e6\u7406\u307e\u3067\u5f79\u5272\u304c\u5e83\u304c\u308a\u307e\u3059\u3002&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3-1024x576.webp\" src=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3.webp\" alt=\"RAG\u578b\u306e\u6587\u66f8\u691c\u7d22\u3068\u3001\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u696d\u52d9\u5b9f\u884c\u3092\u5de6\u53f3\u3067\u6bd4\u3079\u305f\u56f3\u89e3\" title=\"RAG\u578b\u3068\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5bfe\u5fdc\u7bc4\u56f2\u3092\u6bd4\u3079\u308b\u56f3\" class=\"wp-image-191777\" width=\"1672\" height=\"941\" style=\"display:block;width:100%;height:auto;max-width:640px;\" srcset=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3.webp 1672w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3-300x169.webp 300w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3-1024x576.webp 1024w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3-768x432.webp 768w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-1-01568b8c68a3-1536x864.webp 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><figcaption class=\"wp-element-caption\" style=\"font-size:12px;line-height:1.6;color:#777;margin-top:8px;text-align:center;\">\u6839\u62e0\u3092\u793a\u3059\u691c\u7d22\u304b\u3089\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u52d5\u304b\u3059\u51e6\u7406\u307e\u3067\u5f79\u5272\u304c\u5e83\u304c\u308a\u307e\u3059\u3002<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">5\u30bf\u30a4\u30d7\u306e\u3046\u3061\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3067\u5b9f\u52d9\u52b9\u679c\u3092\u51fa\u3057\u3084\u3059\u3044\u306e\u306fRAG\u578b\u3068\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059\u3002\u5f93\u6765\u578b\u3088\u308a\u5bfe\u5fdc\u7bc4\u56f2\u306f\u5e83\u3044\u3082\u306e\u306e\u3001\u69cb\u6210\u304c\u8907\u96d1\u306a\u305f\u3081\u3001\u521d\u671f\u8cbb\u7528\u3068\u904b\u7528\u4f53\u5236\u3092\u5148\u306b\u8a08\u753b\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"rag-type\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">RAG\u578b\uff08\u691c\u7d22\u62e1\u5f35\u751f\u6210\uff09\u306e\u4ed5\u7d44\u307f\u3068\u5f37\u307f<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">RAG\uff08Retrieval-Augmented 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18px;\">\u3053\u306e\u6d41\u308c\u306f\u8cea\u554f\u3054\u3068\u306b\u7e70\u308a\u8fd4\u3055\u308c\u308b\u305f\u3081\u3001\u56de\u7b54\u306e\u6839\u62e0\u3082\u8cea\u554f\u306b\u5fdc\u3058\u3066\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30cf\u30eb\u30b7\u30cd\u30fc\u30b7\u30e7\u30f3\u3092\u6291\u3048\u3064\u3064\u3001\u88fd\u54c1\u4ed5\u69d8\u3001\u793e\u5185\u898f\u7a0b\u3001\u6700\u65b0\u60c5\u5831\u306b\u57fa\u3065\u304f\u56de\u7b54\u3092\u4f5c\u308c\u308b\u3053\u3068\u304c\u5f37\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 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style=\"border-left:4px solid #0693e3;padding-left:16px;\">\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u7279\u5fb4\u3068\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3078\u306e\u9069\u7528<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u76ee\u7684\u3092\u7406\u89e3\u3057\u3066\u30bf\u30b9\u30af\u3092\u5206\u89e3\u3057\u3001\u4e00\u554f\u4e00\u7b54\u3067\u7d42\u308f\u3089\u305a\u306b\u51e6\u7406\u3092\u9032\u3081\u307e\u3059\u3002\u5916\u90e8API\u3084\u793e\u5185\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u3001\u60c5\u5831\u691c\u7d22\u304b\u3089\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u5b9f\u884c\u307e\u3067\u62c5\u3044\u307e\u3059\u3002<\/p>\n\n\n<ul class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>\u7406\u89e3<\/strong>\uff1a\u30e6\u30fc\u30b6\u30fc\u306e\u76ee\u7684\u3092\u628a\u63e1\u3059\u308b<\/li><li><strong>\u5b9f\u884c<\/strong>\uff1a\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u64cd\u4f5c\u3092\u3064\u306a\u3052\u308b<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30ca\u30ec\u30c3\u30b8\u691c\u7d22\u3060\u3051\u3067\u306a\u304f\u3001\u696d\u52d9\u3092\u5b9f\u884c\u3059\u308b\u300c\u30a2\u30af\u30b7\u30e7\u30ca\u30d6\u30eb\u30bf\u30b9\u30af\u300d\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 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style=\"background-color:#fff;padding:16px;margin:0;font-size:18px;line-height:1.9;\">\u793e\u5185\u6587\u66f8\u3084\u88fd\u54c1\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u6839\u62e0\u306b\u7b54\u3048\u308b\u5fc5\u8981\u304c\u3042\u308c\u3070RAG\u578b\u304c\u5019\u88dc\u306b\u306a\u308a\u3001\u696d\u52d9\u306e\u5b9f\u884c\u307e\u3067\u6c42\u3081\u308b\u306a\u3089\u81ea\u5f8b\u578b\u3082\u5019\u88dc\u306b\u5165\u308a\u307e\u3059\u3002\u3069\u3061\u3089\u3082\u521d\u671f\u8cbb\u7528\u3068\u904b\u7528\u4f53\u5236\u3092\u5148\u306b\u8a08\u753b\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n<\/div>\n\n\n\n<h2 id=\"usecase-by-channel\" class=\"wp-block-heading\" style=\"background:#c3d3e1; padding:12px 20px; margin:32px 0 16px; color:#222;\">\n\u30c1\u30e3\u30cd\u30eb\u5225\u30fb\u696d\u52d9\u5225\u306e\u7528\u9014\u3068\u4f7f\u3044\u5206\u3051\u306e\u5b9f\u969b\n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 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class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u795e\u5948\u5ddd\u770c\u533b\u5e2b\u56fd\u6c11\u5065\u5eb7\u4fdd\u967a\u7d44\u5408\u3067\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e24\u6642\u9593\u5bfe\u5fdc\u306b\u3088\u308a\u3001\u62c5\u5f53\u8005\u306e\u4f53\u611f\u3067\u696d\u52d9\u8ca0\u8377\u304c\u7d0430%\u8efd\u6e1b\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u6280\u8853\u7684\u306a\u8cea\u554f\u304c\u591a\u3044IT\u4f01\u696d\u3084\u3001\u88fd\u54c1\u30e9\u30a4\u30f3\u304c\u8907\u6570\u3042\u308b\u30e1\u30fc\u30ab\u30fc\u3067\u306f\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3068\u4ed5\u69d8\u66f8\u3092\u6a2a\u65ad\u3067\u304d\u308bRAG\u578b\u304c\u6709\u52b9\u3067\u3059\u3002\u3053\u306e\u307b\u304b\u3001GMO\u5373\u30ec\u30b9AI\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0FAQ\u56de\u7b54\u6a5f\u80fd\u3067\u306f\u3001\u6709\u4eba\u5bfe\u5fdc\u4ef6\u6570\u309250%\u524a\u6e1b\u3057\u305f\u5b9f\u7e3e\u304c\u3042\u308a\u307e\u3059\u3002\u8cea\u554f\u306e\u8907\u96d1\u3055\u3068\u6c42\u3081\u308b\u54c1\u8cea\u306e\u4e21\u65b9\u3092\u898b\u3066\u3001\u30bf\u30a4\u30d7\u3092\u9078\u3073\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"email-helpdesk-usecase\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">\u30e1\u30fc\u30eb\u5bfe\u5fdc\u30fb\u793e\u5185\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3067\u306e\u6d3b\u7528\u30d1\u30bf\u30fc\u30f3<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30e1\u30fc\u30eb\u3067\u306f\u3001\u6587\u9762\u306e\u610f\u56f3\u3092\u8aad\u307f\u53d6\u308b\u51e6\u7406\u3092\u62c5\u3048\u307e\u3059\u3002<\/p>\n\n\n<ul class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>\u30e1\u30fc\u30eb<\/strong>\uff1a\u5c65\u6b74\u3092\u53c2\u7167\u3057\u3066\u8fd4\u4fe1\u6848\u3092\u4f5c\u6210<\/li><li><strong>\u793e\u5185\u5bfe\u5fdc<\/strong>\uff1a\u898f\u7a0b\u3084\u624b\u9806\u66f8\u3092\u6839\u62e0\u306b\u56de\u7b54<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u53c2\u7167\u3059\u308b\u306e\u306f\u3001CRM\u306e\u9867\u5ba2\u3084\u5546\u8ac7\u306e\u5c65\u6b74\u3067\u3059\u3002Agicap\u306f\u55b6\u696d\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u81ea\u52d5\u5316\u3057\u3001\u9031750\u6642\u9593\u3092\u7bc0\u7d04\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u6210\u7d04\u307e\u3067\u306e\u671f\u9593\u309220%\u77ed\u7e2e\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">Sandler\u3067\u306f\u3001\u500b\u5225\u5316\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3068\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7387\u304c25%\u5411\u4e0a\u3057\u3001\u55b6\u696d\u30ea\u30fc\u30c9\u6570\u306f4\u500d\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u793e\u5185\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3067\u306f\u3001RAG\u578b\u304c\u4eba\u4e8b\u898f\u7a0b\u3084\u7d4c\u8cbb\u7533\u8acb\u3001IT\u624b\u9806\u66f8\u3092\u6a2a\u65ad\u3057\u3066\u691c\u7d22\u3057\u3001\u6839\u62e0\u3092\u6dfb\u3048\u3066\u56de\u7b54\u3057\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u4ed5\u7d44\u307f\u306f\u3001\u7dcf\u52d9\u30fb\u4eba\u4e8b\u30fbIT\u30b5\u30dd\u30fc\u30c8\u306e\u8ca0\u8377\u8efd\u6e1b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u5b9f\u969b\u306b\u3001\u793e\u5185\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u306f\u3001\u5c0e\u5165\u304b\u30891\u304b\u6708\u3067\u96fb\u8a71\u5fdc\u5bfe\u3092500\u6642\u9593\u524a\u6e1b\u3057\u305f\u4e8b\u4f8b\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n\n\n<div class=\"wp-block-group article-point-box is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:#d7edf8;border-width:1px;border-style:solid;border-radius:2px;margin-top:24px;margin-bottom:24px;overflow:hidden;\">\n\n<p class=\"article-point-box__header wp-block-paragraph\" style=\"background-color:#2083c7;color:#fff;text-align:center;padding:10px 12px;margin:0;font-size:18px;line-height:1.5;font-weight:700;\"><strong>\u30dd\u30a4\u30f3\u30c8<\/strong><\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"background-color:#fff;padding:16px;margin:0;font-size:18px;line-height:1.9;\">\u5b9a\u578b\u306e\u6848\u5185\u304c\u591a\u3044\u7a93\u53e3\u306f\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u3084\u6a5f\u68b0\u5b66\u7fd2\u578b\u3001\u6280\u8853\u6587\u66f8\u3084\u8907\u6570\u88fd\u54c1\u306e\u8cea\u554f\u306fRAG\u578b\u304c\u76ee\u5b89\u3067\u3059\u3002\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306b\u3001\u696d\u52d9\u306e\u8907\u96d1\u3055\u3068\u30ea\u30b9\u30af\u3092\u898b\u3066\u4f7f\u3044\u5206\u3051\u307e\u3059\u3002<\/p>\n\n<\/div>\n\n\n\n<h2 id=\"hybrid-approach\" class=\"wp-block-heading\" style=\"background:#c3d3e1; padding:12px 20px; margin:32px 0 16px; color:#222;\">\n\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u8a2d\u8a08\u3068\u3044\u3046\u5b9f\u8df5\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\n<\/h2>\n\n\n<figure class=\"wp-block-image aligncenter size-full\" style=\"max-width:640px;margin:24px auto;\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"191778\" data-permalink=\"https:\/\/www.ripla.co.jp\/blog\/image-2-e84922391ea1\/\" data-orig-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1.webp\" data-orig-size=\"1672,941\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"\u554f\u3044\u5408\u308f\u305b\u306e\u96e3\u6613\u5ea6\u306b\u5fdc\u3058\u305f\u4e09\u6bb5\u968e\u306e\u51e6\u7406\u30d5\u30ed\u30fc\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;\u5b9a\u578b\u51e6\u7406\u3092\u5148\u306b\u5206\u3051\u308b\u3053\u3068\u3067\u3001\u9ad8\u5ea6\u306a\u65b9\u5f0f\u3092\u5fc5\u8981\u306a\u554f\u3044\u5408\u308f\u305b\u3078\u56de\u305b\u307e\u3059\u3002&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1-1024x576.webp\" src=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1.webp\" alt=\"\u554f\u3044\u5408\u308f\u305b\u3092\u5206\u985e\u3057\u3001\u5b9a\u578b\u51e6\u7406\u3068\u9ad8\u5ea6\u51e6\u7406\u3078\u9806\u306b\u632f\u308a\u5206\u3051\u308b\u4e09\u6bb5\u968e\u306e\u56f3\u89e3\" title=\"\u554f\u3044\u5408\u308f\u305b\u306e\u96e3\u6613\u5ea6\u306b\u5fdc\u3058\u305f\u4e09\u6bb5\u968e\u306e\u51e6\u7406\u30d5\u30ed\u30fc\" class=\"wp-image-191778\" width=\"1672\" height=\"941\" style=\"display:block;width:100%;height:auto;max-width:640px;\" srcset=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1.webp 1672w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1-300x169.webp 300w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1-1024x576.webp 1024w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1-768x432.webp 768w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-2-e84922391ea1-1536x864.webp 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><figcaption class=\"wp-element-caption\" style=\"font-size:12px;line-height:1.6;color:#777;margin-top:8px;text-align:center;\">\u5b9a\u578b\u51e6\u7406\u3092\u5148\u306b\u5206\u3051\u308b\u3053\u3068\u3067\u3001\u9ad8\u5ea6\u306a\u65b9\u5f0f\u3092\u5fc5\u8981\u306a\u554f\u3044\u5408\u308f\u305b\u3078\u56de\u305b\u307e\u3059\u3002<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u73fe\u5834\u3067\u306f\u3001\u4e00\u3064\u306e\u6280\u8853\u306b\u56fa\u5b9a\u305b\u305a\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u96e3\u6613\u5ea6\u306b\u5fdc\u3058\u3066\u8907\u6570\u306e\u65b9\u5f0f\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u8a2d\u8a08\u304c\u6709\u52b9\u3067\u3059\u3002\u5168\u4ef6\u306b\u9ad8\u30b3\u30b9\u30c8\u306e\u751f\u6210AI\u3092\u4f7f\u3046\u3068\u3001\u30cf\u30eb\u30b7\u30cd\u30fc\u30b7\u30e7\u30f3\u3068API\u30c8\u30fc\u30af\u30f3\u8cbb\u7528\u304c\u5897\u3048\u308b\u305f\u3081\u3067\u3059\u3002\u51e6\u7406\u3092\u4f55\u6bb5\u968e\u304b\u306b\u5206\u3051\u3001\u54c1\u8cea\u3068\u30b3\u30b9\u30c8\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u53d6\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"hybrid-design-pattern\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">\u52b9\u679c\u7684\u306a\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u8a2d\u8a08\u30d1\u30bf\u30fc\u30f3<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u57fa\u672c\u306f\u4e09\u5c64\u306b\u632f\u308a\u5206\u3051\u308b\u5f62\u3067\u3059\u3002<\/p>\n\n\n<ul class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>\u5206\u985e<\/strong>\uff1a\u8efd\u91cf\u30e2\u30c7\u30eb\u3067\u96e3\u6613\u5ea6\u3068\u7a2e\u5225\u3092\u5224\u5b9a<\/li><li><strong>\u5b9a\u578b\u51e6\u7406<\/strong>\uff1a\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u3084\u6a5f\u68b0\u5b66\u7fd2\u578b\u3067\u5bfe\u5fdc<\/li><li><strong>\u9ad8\u5ea6\u51e6\u7406<\/strong>\uff1aRAG\u3084\u81ea\u5f8b\u578b\u3078\u59d4\u8b72<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30de\u30cb\u30e5\u30a2\u30eb\u3084\u898f\u7a0b\u304c\u8981\u308b\u8cea\u554f\u306b\u306fRAG\u3092\u4f7f\u3044\u3001\u5728\u5eab\u7167\u4f1a\u3084\u6ce8\u6587\u5909\u66f4\u3001\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u306a\u3069\u306e\u5b9f\u884c\u306f\u81ea\u5f8b\u578b\u306b\u4efb\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u3053\u306e\u69cb\u6210\u3067\u306f\u3001\u30e2\u30c7\u30eb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u3088\u3063\u3066API\u8cbb\u7528\u3092\u6291\u3048\u3064\u3064\u3001\u56de\u7b54\u54c1\u8cea\u3082\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u3084\u6a5f\u68b0\u5b66\u7fd2\u578b\u306770\u301c80%\u3092\u51e6\u7406\u3067\u304d\u308c\u3070\u3001\u6b8b\u308a\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u9ad8\u30b3\u30b9\u30c8\u306e\u751f\u6210AI\u3084RAG\u3092\u96c6\u4e2d\u3055\u305b\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u300cCAIWA Service Viii\u300d\u306f\u3001\u8b58\u5225AI\u306e\u6b63\u7b54\u738795%\u3068RAG\u306e\u6b63\u7b54\u738794%\u3092\u7d44\u307f\u5408\u308f\u305b\u3001\u30cf\u30eb\u30b7\u30cd\u30fc\u30b7\u30e7\u30f3\u3092\u6291\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"cost-optimization\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">\u30b3\u30b9\u30c8\u8a2d\u8a08\u3068\u904b\u7528\u30b3\u30b9\u30c8\u306e\u6291\u3048\u65b9<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u6708\u984d\u8cbb\u7528\u306f\u3001\u4f7f\u3046\u30e2\u30c7\u30eb\u3068\u51e6\u7406\u65b9\u5f0f\u306b\u3088\u3063\u3066\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n<ul class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>\u8efd\u91cf\u30e2\u30c7\u30eb<\/strong>\uff1a\u5b9a\u578b\u5fdc\u7b54\u306e\u8cbb\u7528\u3092\u6291\u3048\u308b<\/li><li><strong>\u9ad8\u6027\u80fd\u30e2\u30c7\u30eb<\/strong>\uff1a\u8907\u96d1\u306a\u5bfe\u5fdc\u306b\u9650\u5b9a\u3057\u3066\u4f7f\u3046<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u5b9a\u578b\u5fdc\u7b54\u306b\u306fGemini 2.0 Flash\uff08\u5165\u529b$0.10\/1M\u30c8\u30fc\u30af\u30f3\uff09\u3084GPT-4o mini\uff08\u540c$0.15\uff09\u3092\u4f7f\u3044\u3001\u8907\u96d1\u306a\u5bfe\u5fdc\u3060\u3051\u3092Claude Haiku 3.5\uff08\u540c$0.80\uff09\u306b\u632f\u308a\u5206\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">RAG\u3067\u306f\u3001\u30d9\u30af\u30c8\u30eb\u4fdd\u7ba1\uff08$0.10\/GB\/\u65e5\uff09\u3068File Search Tool Call\uff08$2.50\/1,000\u56de\uff09\u306e\u8cbb\u7528\u3082\u8a08\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30e1\u30fc\u30eb\u306e\u4e0b\u66f8\u304d\u306a\u3069\u306fBatch API\u3092\u4f7f\u3046\u3068\u3001API\u8cbb\u7528\u309250%\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u8a66\u7b97\u3067\u306f\u3001\u670840\u6642\u9593\u3001\u670810\u4e07\u5186\u76f8\u5f53\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002\u3053\u3053\u304b\u3089\u67085\u4e07\u5186\u306e\u904b\u7528\u8cbb\u3092\u5dee\u3057\u5f15\u304f\u3068\u3001\u7d14\u524a\u6e1b\u306f\u67085\u4e07\u5186\u3067\u3059\u3002\u521d\u671f\u8cbb\u752830\u4e07\u5186\u306f\u7d046\u304b\u6708\u3067\u56de\u53ce\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n\n\n<div class=\"wp-block-group article-point-box is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:#d7edf8;border-width:1px;border-style:solid;border-radius:2px;margin-top:24px;margin-bottom:24px;overflow:hidden;\">\n\n<p class=\"article-point-box__header wp-block-paragraph\" style=\"background-color:#2083c7;color:#fff;text-align:center;padding:10px 12px;margin:0;font-size:18px;line-height:1.5;font-weight:700;\"><strong>\u30dd\u30a4\u30f3\u30c8<\/strong><\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"background-color:#fff;padding:16px;margin:0;font-size:18px;line-height:1.9;\">\u5b9a\u578b\u306f\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u3084\u6a5f\u68b0\u5b66\u7fd2\u578b\u3001\u96e3\u3057\u3044\u8cea\u554f\u306fRAG\u3084\u81ea\u5f8b\u578b\u3078\u632f\u308a\u5206\u3051\u308b\u306e\u304c\u76ee\u5b89\u3067\u3059\u3002\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u306a\u3069\u306770\u301c80%\u3092\u51e6\u7406\u3067\u304d\u308c\u3070\u3001\u9ad8\u30b3\u30b9\u30c8\u306e\u751f\u6210AI\u3092\u6b8b\u308a\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<\/div>\n\n\n\n<h2 id=\"how-to-choose\" class=\"wp-block-heading\" style=\"background:#c3d3e1; padding:12px 20px; margin:32px 0 16px; color:#222;\">\n\u81ea\u793e\u306b\u5408\u3046\u30bf\u30a4\u30d7\u306e\u9078\u3073\u65b9\u3068\u5224\u65ad\u57fa\u6e96\n<\/h2>\n\n\n<figure class=\"wp-block-image aligncenter size-full\" style=\"max-width:640px;margin:24px auto;\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"191779\" data-permalink=\"https:\/\/www.ripla.co.jp\/blog\/image-3-f76ba5fa0523\/\" data-orig-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523.webp\" data-orig-size=\"1672,941\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u306e\u30bf\u30a4\u30d7\u9078\u5b9a\u3067\u78ba\u8a8d\u3059\u308b\u89b3\u70b9\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;\u8907\u96d1\u3055\u3084\u9023\u643a\u6761\u4ef6\u3068\u30ca\u30ec\u30c3\u30b8\u3092\u4e00\u7dd2\u306b\u898b\u308b\u3068\u3001\u9078\u5b9a\u306e\u8ef8\u304c\u305d\u308d\u3044\u307e\u3059\u3002&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523-1024x576.webp\" src=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523.webp\" alt=\"\u8cea\u554f\u306e\u8907\u96d1\u3055\u3068FAQ\u6570\u3001\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3068\u5b89\u5168\u6027\u3001\u30ca\u30ec\u30c3\u30b8\u306e\u72b6\u614b\u3092\u4e26\u3079\u305f\u9078\u5b9a\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\" title=\"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u306e\u30bf\u30a4\u30d7\u9078\u5b9a\u3067\u78ba\u8a8d\u3059\u308b\u89b3\u70b9\" class=\"wp-image-191779\" width=\"1672\" height=\"941\" style=\"display:block;width:100%;height:auto;max-width:640px;\" srcset=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523.webp 1672w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523-300x169.webp 300w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523-1024x576.webp 1024w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523-768x432.webp 768w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/10\/image-3-f76ba5fa0523-1536x864.webp 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><figcaption class=\"wp-element-caption\" style=\"font-size:12px;line-height:1.6;color:#777;margin-top:8px;text-align:center;\">\u8907\u96d1\u3055\u3084\u9023\u643a\u6761\u4ef6\u3068\u30ca\u30ec\u30c3\u30b8\u3092\u4e00\u7dd2\u306b\u898b\u308b\u3068\u3001\u9078\u5b9a\u306e\u8ef8\u304c\u305d\u308d\u3044\u307e\u3059\u3002<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u9078\u5b9a\u3067\u306f\u3001\u8cea\u554f\u306e\u50be\u5411\u3001\u512a\u5148\u3059\u308b\u696d\u52d9\u8ab2\u984c\u3001\u30ca\u30ec\u30c3\u30b8\u306e\u8cea\u3068\u91cf\u3092\u78ba\u304b\u3081\u307e\u3059\u3002\u9ad8\u5ea6\u306a\u751f\u6210AI\u3092\u4f7f\u3063\u3066\u3082\u3001\u696d\u52d9\u8ab2\u984c\u3068\u7279\u6027\u304c\u5408\u308f\u306a\u3051\u308c\u3070\u6210\u679c\u306f\u51fa\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3 id=\"selection-criteria\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">\u30bf\u30a4\u30d7\u9078\u5b9a\u306e\u6bd4\u3079\u65b9<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30bf\u30a4\u30d7\u3092\u6bd4\u3079\u308b\u89b3\u70b9\u306f\u3001\u8cea\u554f\u306e\u8907\u96d1\u3055\u3068FAQ\u6570\u3001\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3067\u3059\u3002\u305d\u306e\u3046\u3048\u3067\u3001\u30cf\u30eb\u30b7\u30cd\u30fc\u30b7\u30e7\u30f3\u306e\u8a31\u5bb9\u5ea6\u3068\u4fdd\u6709\u30ca\u30ec\u30c3\u30b8\u306e\u72b6\u614b\u3082\u9806\u306b\u78ba\u304b\u3081\u308b\u3068\u3001\u30bf\u30a4\u30d7\u9593\u306e\u9055\u3044\u3092\u6bd4\u3079\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>\u8907\u96d1\u3055\u30fbFAQ\u6570<\/strong>\uff1a\u5b9a\u578b\u3084100\u554f\u4ee5\u4e0b\u306f\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u30fbAI\u578b\u30fbSaaS\u3001\u6280\u8853\u8cea\u554f\u3084300\u554f\u4ee5\u4e0a\u306fRAG\u30fb\u30ab\u30b9\u30bf\u30e0<\/li><li><strong>\u9023\u643a\u30fb\u5b89\u5168\u6027<\/strong>\uff1a\u5916\u90e8\u64cd\u4f5c\u306f\u81ea\u5f8b\u578b\u3001\u533b\u7642\u30fb\u91d1\u878d\u30fb\u6cd5\u52d9\u306fRAG\u3084\u30eb\u30fc\u30eb\u3068\u4f75\u7528<\/li><li><strong>\u30ca\u30ec\u30c3\u30b8<\/strong>\uff1aPDF\u3001FAQ\u3001\u5bfe\u5fdc\u30ed\u30b0\u304c\u6574\u3046\u307b\u3069RAG\u306e\u52b9\u679c\u304c\u9ad8\u3044<\/li><\/ol>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u30ca\u30ec\u30c3\u30b8\u304c\u672a\u6574\u5099\u3067\u3042\u308c\u3070\u3001\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u304b\u3089\u59cb\u3081\u3066\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3059\u308b\u65b9\u6cd5\u304c\u73fe\u5b9f\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<h3 id=\"contract-type\" class=\"wp-block-heading\" style=\"border-left:4px solid #0693e3;padding-left:16px;\">\u5c0e\u5165\u30fb\u958b\u767a\u306e\u9032\u3081\u65b9\u3068\u5951\u7d04\u5f62\u614b\u306e\u9078\u629e<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u5c0e\u5165\u65b9\u6cd5\u306f\u3001\u65e2\u88fdSaaS\u3001n8n\u30fbMake\u30fbDify\u306a\u3069\u306e\u30ed\u30fc\u30b3\u30fc\u30c9\uff0f\u30ce\u30fc\u30b3\u30fc\u30c9\u3068LLM API\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u30ab\u30b9\u30bf\u30e0\u69cb\u7bc9\u3001\u30bc\u30ed\u304b\u3089\u306e\u30b9\u30af\u30e9\u30c3\u30c1\u958b\u767a\u306e3\u3064\u3067\u3001\u305d\u308c\u305e\u308c\u59cb\u3081\u65b9\u3068\u7d44\u307f\u7acb\u3066\u306e\u81ea\u7531\u5ea6\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n<ul class=\"wp-block-list\" style=\"padding-left:1.25em;margin-left:0;line-height:1.9;margin:0 0 18px;\"><li><strong>SaaS<\/strong>\uff1a\u5c0f\u898f\u6a21\u3067\u65e9\u304f\u59cb\u3081\u308b<\/li><li><strong>\u30ab\u30b9\u30bf\u30e0<\/strong>\uff1a\u696d\u52d9\u306b\u5408\u308f\u305b\u3066\u7d44\u307f\u7acb\u3066\u308b<\/li><li><strong>\u30b9\u30af\u30e9\u30c3\u30c1<\/strong>\uff1a\u72ec\u81ea\u8981\u4ef6\u3092\u30bc\u30ed\u304b\u3089\u8a2d\u8a08\u3059\u308b<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u8cbb\u7528\u306e\u76ee\u5b89\u306f\u3001\u5c0f\u898f\u6a21SaaS\u3067\u521d\u671f0\u301c5\u4e07\u5186\u30fb\u6708\u984d1\u301c5\u4e07\u5186\u3001\u4e2d\u898f\u6a21\u30ab\u30b9\u30bf\u30e0\u3067\u521d\u671f50\u301c200\u4e07\u5186\u30fb\u6708\u984d15\u301c50\u4e07\u5186\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u78ba\u7387\u7684\u306b\u52d5\u304f\u305f\u3081\u3001\u52d5\u4f5c\u4ed5\u69d8\u3092100%\u5148\u306b\u56fa\u3081\u308b\u3053\u3068\u306f\u96e3\u3057\u304f\u3001\u7d4c\u6e08\u7523\u696d\u7701\u306e\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3067\u3082\u591a\u6bb5\u968e\u306e\u5951\u7d04\u304c\u63a8\u5968\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u307e\u305aPoC\u3092\u6e96\u59d4\u4efb\u5951\u7d04\u3067\u9032\u3081\u3001\u7cbe\u5ea6\u3092\u78ba\u8a8d\u3057\u3066\u304b\u3089\u672c\u958b\u767a\u306e\u8acb\u8ca0\u5951\u7d04\u3078\u79fb\u308b\u3068\u3001\u6295\u8cc7\u30ea\u30b9\u30af\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u5358\u7d14\u306aFAQ\u306b\u9ad8\u984d\u306aLLM\u958b\u767a\u3092\u63d0\u6848\u3059\u308b\u30d9\u30f3\u30c0\u30fc\u306b\u306f\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u8ab2\u984c\u306b\u5408\u3046\u30bf\u30a4\u30d7\u3068\u898f\u6a21\u306f\u3001\u81ea\u793e\u3067\u5224\u65ad\u3057\u3066\u304a\u304d\u307e\u3059\u3002<\/p>\n\n\n\n\n\n<div class=\"wp-block-group article-point-box is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:#d7edf8;border-width:1px;border-style:solid;border-radius:2px;margin-top:24px;margin-bottom:24px;overflow:hidden;\">\n\n<p class=\"article-point-box__header wp-block-paragraph\" style=\"background-color:#2083c7;color:#fff;text-align:center;padding:10px 12px;margin:0;font-size:18px;line-height:1.5;font-weight:700;\"><strong>\u30dd\u30a4\u30f3\u30c8<\/strong><\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"background-color:#fff;padding:16px;margin:0;font-size:18px;line-height:1.9;\">\u8cea\u554f\u306e\u50be\u5411\u3068\u696d\u52d9\u8ab2\u984c\u3001\u30ca\u30ec\u30c3\u30b8\u306e\u8cea\u3068\u91cf\u3092\u78ba\u304b\u3081\u3066\u3001\u30bf\u30a4\u30d7\u3092\u6c7a\u3081\u307e\u3059\u3002\u5c0e\u5165\u306fPoC\u304b\u3089\u59cb\u3081\u3001\u7cbe\u5ea6\u3092\u78ba\u8a8d\u3057\u3066\u304b\u3089\u672c\u958b\u767a\u3078\u9032\u3080\u3068\u3001\u6295\u8cc7\u30ea\u30b9\u30af\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n<\/div>\n\n\n\n<h2 id=\"matome\" class=\"wp-block-heading\" style=\"background:#c3d3e1; padding:12px 20px; margin:32px 0 16px; color:#222;\">\n\u307e\u3068\u3081\uff1a\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30bf\u30a4\u30d7\u9078\u5b9a\u3068\u6210\u679c\u306e\u51fa\u3057\u65b9\n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u306f5\u30bf\u30a4\u30d7\u306b\u5206\u304b\u308c\u3001\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u3001AI\u578b\uff08\u6a5f\u68b0\u5b66\u7fd2\uff09\u3001\u751f\u6210AI\u578b\uff08LLM\uff09\u306e\u307b\u304b\u3001RAG\u578b\u3068\u81ea\u5f8b\u578b\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u5b9a\u578b\u8cea\u554f\u306f\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u578b\u3084\u6a5f\u68b0\u5b66\u7fd2\u578b\u3001\u793e\u5185\u6587\u66f8\u3092\u4f7f\u3046\u9ad8\u7cbe\u5ea6\u306e\u5fdc\u7b54\u306fRAG\u578b\u3001\u696d\u52d9\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u306f\u81ea\u5f8b\u578b\u304c\u5408\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u73fe\u5834\u3067\u306f\u3001\u5b9a\u578b\u51e6\u7406\u3092\u4f4e\u30b3\u30b9\u30c8\u306e\u30e2\u30c7\u30eb\u306b\u4efb\u305b\u3001\u8907\u96d1\u306a\u8cea\u554f\u306fRAG\u3084\u81ea\u5f8b\u578b\u3078\u632f\u308a\u5206\u3051\u308b\u591a\u5c64\u69cb\u9020\u304c\u6709\u52b9\u3067\u3059\u3002\u5b9f\u969b\u306b\u3001Nutribees\u3084Camp Network\u306e\u4e8b\u4f8b\u3067\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u309250\u301c77%\u524a\u6e1b\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u81ea\u793e\u306e\u8ab2\u984c\u3068\u30ca\u30ec\u30c3\u30b8\u306e\u91cf\u3068\u8cea\u3092\u6574\u7406\u3057\u3001\u30c1\u30e3\u30cd\u30eb\u3068\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306e\u5fc5\u8981\u6027\u3092\u78ba\u304b\u3081\u305f\u3046\u3048\u3067\u3001\u30bf\u30a4\u30d7\u3068\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u69cb\u6210\u3092\u6c7a\u3081\u307e\u3059\u3002\u8cbb\u7528\u3068\u5951\u7d04\u306f\u3001PoC\u304b\u3089\u59cb\u3081\u308b\u591a\u6bb5\u968e\u306e\u65b9\u5f0f\u306b\u3059\u308b\u3068\u3001\u6295\u8cc7\u30ea\u30b9\u30af\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u25bc\u5168\u4f53\u30ac\u30a4\u30c9\u306e\u8a18\u4e8b<br><a href=\"https:\/\/www.ripla.co.jp\/blog\/ai\/ai-agent-customer-support-complete-guide\/\" title=\"\">\u30fb\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u958b\u767a\u30fb\u69cb\u7bc9\u306e\u5b8c\u5168\u30ac\u30a4\u30c9<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u25bc\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\"><a href=\"https:\/\/www.ripla.co.jp\/blog\/product\/ai-agent-customer-support-use-cases\/\" title=\"\">\u30fb\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6d3b\u7528\u4e8b\u4f8b\uff5c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u81ea\u52d5\u5316\u306e\u5b9f\u4f8b<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\"><a href=\"https:\/\/www.ripla.co.jp\/blog\/ai\/ai-agent-customer-support-development\/\" title=\"\">\u30fb\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u958b\u767a\u30fb\u69cb\u7bc9\u306e\u9032\u3081\u65b9\uff5c\u5c0e\u5165\u30d7\u30ed\u30bb\u30b9\u3068\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8<\/a>\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\"><a href=\"https:\/\/www.ripla.co.jp\/blog\/ai\/ai-agent-customer-support-companies\/\" title=\"\">\u30fb\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdcAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u958b\u767a\u306b\u5f37\u3044\u958b\u767a\u4f1a\u793e\u30fb\u30d9\u30f3\u30c0\u30fc6\u9078\uff5c\u9078\u3073\u65b9\u3082\u89e3\u8aac<\/a><\/p>\n\n\n\n<p class=\"wp-dl-link wp-block-paragraph\" style=\"font-size:18px;line-height:1.9;margin:0 0 18px;\">\u25bcRFP\u4f5c\u6210\u524d\u306b\u8aad\u307f\u305f\u3044\u7121\u6599\u30db\u30ef\u30a4\u30c8\u30da\u30fc\u30d1\u30fc<br><a href=\"https:\/\/www.ripla.co.jp\/download\/10\">\u30fbAI\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u306e\u5b8c\u5168\u30ac\u30a4\u30c9\u30d6\u30c3\u30af<\/a><br><a href=\"https:\/\/www.ripla.co.jp\/download\/11\">\u30fb\u30102026\u5e74\u6700\u65b0\u7248\u3011AI\u99c6\u52d5\u958b\u767a\u306e\u5b8c\u5168\u30ac\u30a4\u30c9\u30d6\u30c3\u30af<\/a><\/p>\n\n\n\n<h2 id=\"company-intro\" class=\"wp-block-heading\" style=\"background:#c3d3e1; padding:12px 20px; margin:32px 0 16px; color:#222;\"><strong>\u4f1a\u793e\u7d39\u4ecb<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-898606d5 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">\u682a\u5f0f\u4f1a\u793eripla\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u4e8b\u696d\u30fb\u30e6\u30fc\u30b6\u30fc\u30fb\u696d\u52d9\u306b\u6700\u9069\u5316\u3057\u305f\u30aa\u30fc\u30c0\u30fc\u30e1\u30a4\u30c9\u578b\u30b7\u30b9\u30c6\u30e0\u3092\u3001\u69cb\u60f3\u7b56\u5b9a\u30fb\u8981\u4ef6\u5b9a\u7fa9\u304b\u3089\u958b\u767a\u30fb\u6539\u5584\u307e\u3067\u4e00\u6c17\u901a\u8cab\u3067\u652f\u63f4\u3002\u4e8b\u696d\u4f1a\u793e\u3067IT\u30fbDX\u3092\u7d4c\u9a13\u3057\u305f\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306b\u3088\u308b\u9ad8\u3044\u8981\u4ef6\u5b9a\u7fa9\u529b\u30fb\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u529b\u3092\u6d3b\u304b\u3057\u3001\u4e8b\u696d\u6210\u679c\u306e\u6700\u5927\u5316\u306b\u4f34\u8d70\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-attachment-id=\"48106\" data-permalink=\"https:\/\/www.ripla.co.jp\/blog\/ripla-ordermade-system-202608\/\" data-orig-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608.png\" data-orig-size=\"1672,941\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"\u304a\u5ba2\u69d8\u306b\u6700\u9069\u5316\u3057\u305f\u30aa\u30fc\u30c0\u30fc\u30e1\u30a4\u30c9\u578b\u30b7\u30b9\u30c6\u30e0\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608-1024x576.png\" src=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608-1024x576.png\" alt=\"\" class=\"wp-image-48106\" srcset=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608-1024x576.png 1024w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608-300x169.png 300w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608-768x432.png 768w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608-1536x864.png 1536w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2026\/08\/ripla-ordermade-system-202608.png 1672w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\u307e\u305f\u3001\u5f53\u793e\u72ec\u81ea\u306e\u958b\u767a\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300cBox\u30b7\u30ea\u30fc\u30ba\u300d\u306b\u3088\u308b\u6a19\u6e96\u6a5f\u80fd\u306e\u9ad8\u901f\u958b\u767a\u3068\u3001AI\u99c6\u52d5\u958b\u767a\u306e\u72ec\u81ea\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u300cGoDD\u300d\u306b\u3088\u308b\u72ec\u81ea\u6a5f\u80fd\u306eAI\u5b9f\u88c5\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4f4e\u30b3\u30b9\u30c8\u30fb\u77ed\u671f\u9593\u3067\u958b\u767a\u3092\u5b9f\u73fe\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"369\" data-attachment-id=\"18450\" data-permalink=\"https:\/\/www.ripla.co.jp\/blog\/product\/cross-platform-development-guide\/attachment\/%e3%82%b9%e3%82%af%e3%83%aa%e3%83%bc%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%83%e3%83%88-2026-07-07-144340\/\" data-orig-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-07-07-144340.png\" data-orig-size=\"1325,477\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8 2026-07-07 144340\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-07-07-144340-1024x369.png\" src=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-07-07-144340-1024x369.png\" alt=\"\" class=\"wp-image-18450\" srcset=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-07-07-144340-1024x369.png 1024w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-07-07-144340-300x108.png 300w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-07-07-144340-768x276.png 768w, https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-07-07-144340.png 1325w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">\u3082\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u3084\u30d7\u30ed\u30c0\u30af\u30c8\u958b\u767a\u306b\u95a2\u3059\u308b\u3054\u8981\u671b\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u304a\u6c17\u8efd\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<a href=\"https:\/\/www.ripla.co.jp\/company-whitepaper\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a0cd93e3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/www.ripla.co.jp\/\" style=\"background-color:#0720e3\"><strong>\u682a\u5f0f\u4f1a\u793eripla\u306e\u4f1a\u793eHP\u306f\u3053\u3061\u3089<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ripla.co.jp\/company-whitepaper\" title=\"\">\u30fb\u30b5\u30fc\u30d3\u30b9\u6982\u8981\u8cc7\u6599\u306eURL\u306f\u3053\u3061\u3089 &gt;&gt;&gt;<\/a><br><a href=\"https:\/\/www.ripla.co.jp\/inquiries\" title=\"\">\u30fb\u304a\u554f\u5408\u305b\u30da\u30fc\u30b8\u306eURL\u306f\u3053\u3061\u3089 &gt;&gt;&gt;<\/a><br><a href=\"https:\/\/www.ripla.co.jp\/whitepaper\" title=\"\">\u30fb\u304a\u5f79\u7acb\u3061\u8cc7\u6599\u306eURL\u306f\u3053\u3061\u3089 &gt;&gt;&gt;<\/a><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/www.ripla.co.jp\/whitepaper\"><img loading=\"lazy\" decoding=\"async\" width=\"967\" height=\"573\" data-attachment-id=\"4184\" data-permalink=\"https:\/\/www.ripla.co.jp\/blog\/?attachment_id=4184\" data-orig-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-02-27-145451.png\" data-orig-size=\"967,573\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8 2026-02-27 145451\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-02-27-145451.png\" src=\"https:\/\/www.ripla.co.jp\/blog\/wp-content\/uploads\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2026-02-27-145451.png\" alt=\"\" class=\"wp-image-4184\" 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