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\n
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\n

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SaaS\u304b\u30b9\u30af\u30e9\u30c3\u30c1\u304b\u306f\u3001\u30b3\u30b9\u30c8\u3060\u3051\u3067\u306a\u304f\u3001\u81ea\u793e\u306e\u696d\u52d9\u304c\u65e2\u88fd\u54c1\u306e\u67a0\u306b\u3069\u308c\u3060\u3051\u53ce\u307e\u308b\u304b\u3067\u5224\u65ad\u3057\u307e\u3059\u3002RFP\u306b\u81ea\u793e\u306e\u72ec\u81ea\u696d\u52d9\u3001\u305f\u3068\u3048\u3070\u7279\u6b8a\u306a\u4f1a\u54e1\u30e9\u30f3\u30af\u5236\u5ea6\u3084\u3001\u696d\u754c\u7279\u6709\u306e\u627f\u8a8d\u30d5\u30ed\u30fc\u3001\u8907\u96d1\u306a\u6599\u91d1\u4f53\u7cfb\u3092\u66f8\u304d\u51fa\u3057\u3001\u305d\u308c\u3089\u304c\u65e2\u88fd\u54c1\u306e\u6a19\u6e96\u6a5f\u80fd\u3084\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u5b9f\u73fe\u3067\u304d\u308b\u304b\u3092\u30d9\u30f3\u30c0\u30fc\u306b\u554f\u3046\u69cb\u6210\u306b\u3057\u307e\u3059\u3002\u6a19\u6e96\u6a5f\u80fd\u3067\u53ce\u307e\u308b\u306a\u3089\u3001\u904e\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u8907\u96d1\u5316\u3055\u305b\u308b\u3088\u308a\u3001\u30b7\u30f3\u30d7\u30eb\u306aSaaS\u578b\u3092\u7d20\u76f4\u306b\u4f7f\u3046\u65b9\u304c\u5b9a\u7740\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u9006\u306b\u3001\u72ec\u81ea\u696d\u52d9\u304c\u591a\u304f\u3001\u65e2\u88fd\u54c1\u306b\u7121\u7406\u3084\u308a\u5408\u308f\u305b\u308b\u3068\u5165\u529b\u9805\u76ee\u304c\u81a8\u308c\u4e0a\u304c\u3063\u3066\u5f62\u9ab8\u5316\u3092\u62db\u304f\u3088\u3046\u306a\u3089\u3001\u30b9\u30af\u30e9\u30c3\u30c1\u3092\u691c\u8a0e\u3059\u3079\u304d\u30b5\u30a4\u30f3\u3067\u3059\u3002ripla\u306f\u30d5\u30eb\u30b9\u30af\u30e9\u30c3\u30c1\u53d7\u8a17\u3068\u56fd\u5185\u958b\u767a\u306e\u7acb\u5834\u304b\u3089\u3001\u307e\u305a\u696d\u52d9\u3092\u53ef\u8996\u5316\u3057\u3001\u672c\u5f53\u306b\u30b9\u30af\u30e9\u30c3\u30c1\u304c\u5fc5\u8981\u306a\u9818\u57df\u3068\u65e2\u88fd\u54c1\u3067\u8db3\u308a\u308b\u9818\u57df\u3092\u5207\u308a\u5206\u3051\u308b\u652f\u63f4\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002RFP\u6bb5\u968e\u3067\u300c\u81ea\u793e\u306e\u3069\u3053\u304c\u6a19\u6e96\u7684\u3067\u3001\u3069\u3053\u304c\u72ec\u81ea\u304b\u300d\u3092\u660e\u78ba\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u3001\u9078\u5b9a\u306e\u8ef8\u3092\u5b9a\u3081\u3001\u30d9\u30f3\u30c0\u30fc\u304b\u3089\u7684\u78ba\u306a\u63d0\u6848\u3092\u5f15\u304d\u51fa\u3059\u524d\u63d0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u9069\u5408\u5ea6\u3092\u898b\u6975\u3081\u308b\u3046\u3048\u3067\u3001\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u4f01\u696d\u306f\u3068\u304f\u306b\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u3059\u3067\u306b\u5c0e\u5165\u3057\u305fCRM\u304c\u5f62\u9ab8\u5316\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u5225\u306e\u88fd\u54c1\u306b\u4e57\u308a\u63db\u3048\u308b\u3079\u304d\u304b\u3001\u73fe\u884c\u3092\u518d\u69cb\u7bc9\u3059\u3079\u304d\u304b\u3068\u3044\u3046\u5224\u65ad\u304c\u8981\u308a\u307e\u3059\u3002\u904e\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u8907\u96d1\u5316\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u7121\u7406\u306b\u4f7f\u3044\u7d9a\u3051\u308b\u3088\u308a\u3082\u3001\u3044\u3063\u305f\u3093\u8981\u4ef6\u3092\u68da\u5378\u3057\u3057\u3001\u672c\u5f53\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3060\u3051\u306b\u305d\u304e\u843d\u3068\u3057\u3066\u5dfb\u304d\u76f4\u3059\u65b9\u304c\u5b9a\u7740\u3057\u307e\u3059\u3002RFP\u306b\u306f\u3001\u73fe\u72b6\u306e\u3069\u3053\u304c\u4f7f\u308f\u308c\u3001\u3069\u3053\u304c\u6b7b\u3093\u3067\u3044\u308b\u304b\u3092\u66f8\u304d\u51fa\u3057\u3001\u65b0\u30b7\u30b9\u30c6\u30e0\u3067\u5f15\u304d\u7d99\u3050\u6a5f\u80fd\u3068\u6368\u3066\u308b\u6a5f\u80fd\u3092\u5207\u308a\u5206\u3051\u308b\u8981\u4ef6\u3092\u542b\u3081\u308b\u3068\u3001\u4e8c\u306e\u8f4d\u3092\u8e0f\u307e\u305a\u306b\u6e08\u307f\u307e\u3059\u3002<\/p>\n\n\n\n

\n\u55b6\u696d\u30fb\u9867\u5ba2\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9\u3078\u306e\u9069\u5408\u8981\u4ef6<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"\u55b6\u696d\u30fb\u9867\u5ba2\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9\u3078\u306e\u9069\u5408\u8981\u4ef6\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

CRM\u8981\u4ef6\u5b9a\u7fa9\u306e\u6838\u5fc3\u306f\u3001\u81ea\u793e\u306e\u55b6\u696d\u30fb\u9867\u5ba2\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9\u306b\u30b7\u30b9\u30c6\u30e0\u3092\u3069\u3046\u9069\u5408\u3055\u305b\u308b\u304b\u3001\u3068\u3044\u3046\u70b9\u306b\u3042\u308a\u307e\u3059\u3002\u591a\u304f\u306e\u5931\u6557\u306f\u3001\u81ea\u793e\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u7121\u8996\u3057\u3066\u65e2\u88fd\u54c1\u306e\u6a19\u6e96\u30d5\u30ed\u30fc\u3092\u305d\u306e\u307e\u307e\u62bc\u3057\u4ed8\u3051\u305f\u7d50\u679c\u3001\u73fe\u5834\u304c\u4f7f\u3044\u3065\u3089\u3055\u3092\u611f\u3058\u3066\u5165\u529b\u3092\u3084\u3081\u308b\u3053\u3068\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002RFP\u306b\u306f\u3001\u81ea\u793e\u304c\u4eca\u3069\u3093\u306a\u30d7\u30ed\u30bb\u30b9\u3067\u9867\u5ba2\u3068\u5411\u304d\u5408\u3063\u3066\u3044\u308b\u304b\u3092\u6b63\u78ba\u306b\u8a18\u8ff0\u3057\u3001\u305d\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u30b7\u30b9\u30c6\u30e0\u3067\u3069\u3046\u652f\u3048\u308b\u304b\u3092\u8981\u4ef6\u3068\u3057\u3066\u843d\u3068\u3057\u8fbc\u3080\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u73fe\u72b6\u3068\u7406\u60f3\u3092\u6574\u7406\u3059\u308b\u696d\u52d9\u30d5\u30ed\u30fc\u8981\u4ef6<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u9069\u5408\u8981\u4ef6\u3092\u56fa\u3081\u308b\u306b\u306f\u3001\u307e\u305a\u73fe\u72b6\u306e\u696d\u52d9\u30d5\u30ed\u30fc\uff08AsIs\uff09\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3059\u3002\u30ea\u30fc\u30c9\u7372\u5f97\u304b\u3089\u521d\u56de\u63a5\u89e6\u3001\u5546\u8ac7\u3001\u53d7\u6ce8\u3001\u53d7\u6ce8\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u307e\u3067\u3001\u8ab0\u304c\u3069\u306e\u6bb5\u968e\u3067\u4f55\u3092\u3057\u3066\u3044\u308b\u304b\u3092\u66f8\u304d\u51fa\u3057\u307e\u3059\u3002\u305d\u306e\u3046\u3048\u3067\u3001CRM\u3092\u5165\u308c\u305f\u3089\u3069\u3046\u5909\u3048\u305f\u3044\u306e\u304b\u3001\u3042\u308b\u3079\u304d\u59ff\uff08ToBe\uff09\u3092\u63cf\u304d\u307e\u3059\u3002AsIs\u3068ToBe\u3092\u4e26\u3079\u3066\u6bd4\u8f03\u3059\u308b\u3053\u3068\u3067\u3001\u30b7\u30b9\u30c6\u30e0\u5316\u3067\u89e3\u6c7a\u3059\u3079\u304d\u8ab2\u984c\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u8981\u4ef6\u306e\u512a\u5148\u9806\u4f4d\u304c\u3064\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u306e\u5de5\u7a0b\u3092\u98db\u3070\u3057\u3066\u3001\u3044\u304d\u306a\u308a\u6a5f\u80fd\u8981\u4ef6\u306e\u30ea\u30b9\u30c8\u3092\u4f5c\u308d\u3046\u3068\u3059\u308b\u3068\u3001\u73fe\u5834\u306e\u5b9f\u614b\u3068\u304b\u3051\u96e2\u308c\u305f\u7d75\u306b\u63cf\u3044\u305f\u9905\u306b\u306a\u308a\u304c\u3061\u3067\u3059\u3002ripla\u306f\u30d5\u30eb\u30b9\u30af\u30e9\u30c3\u30c1\u53d7\u8a17\u3068\u56fd\u5185\u958b\u767a\u306e\u7acb\u5834\u304b\u3089\u3001\u958b\u767a\u306b\u5165\u308b\u524d\u306b\u73fe\u5834\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u5fb9\u5e95\u3057\u3001AsIs\/ToBe\u3092\u63cf\u304d\u76f4\u3059\u9032\u3081\u65b9\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u53d7\u6ce8\u62c5\u5f53\u3001\u55b6\u696d\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u7d4c\u7406\u3068\u3044\u3063\u305f\u95a2\u4fc2\u8005\u306b\u5b9f\u969b\u306e\u696d\u52d9\u3092\u805e\u304d\u53d6\u308a\u3001\u3069\u3053\u306b\u7121\u99c4\u3084\u624b\u623b\u308a\u304c\u3042\u308b\u304b\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3001\u73fe\u5834\u306b\u4f7f\u308f\u308c\u308b\u8981\u4ef6\u5b9a\u7fa9\u306e\u51fa\u767a\u70b9\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u5165\u529b\u8ca0\u8377\u3092\u6291\u3048\u308b\u9805\u76ee\u8a2d\u8a08\u306e\u8981\u4ef6<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u9069\u5408\u8981\u4ef6\u306e\u4e2d\u3067\u3082\u3001CRM\u306e\u6210\u5426\u3092\u76f4\u63a5\u5de6\u53f3\u3059\u308b\u306e\u304c\u5165\u529b\u9805\u76ee\u306e\u8a2d\u8a08\u3067\u3059\u3002CRM\u304c\u5f62\u9ab8\u5316\u3059\u308b\u6700\u5927\u306e\u539f\u56e0\u306f\u3001\u5165\u529b\u8ca0\u8377\u306e\u5897\u5927\u306b\u3088\u308b\u4e8b\u52d9\u4f5c\u696d\u5316\u3067\u3059\u3002\u3042\u308c\u3082\u3053\u308c\u3082\u3068\u9805\u76ee\u3092\u5897\u3084\u3059\u3068\u30011\u4ef6\u306e\u767b\u9332\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u3001\u73fe\u5834\u306f\u5165\u529b\u3092\u5f8c\u56de\u3057\u306b\u3057\u3001\u3084\u304c\u3066\u30c7\u30fc\u30bf\u304c\u5165\u3089\u306a\u304f\u306a\u308a\u307e\u3059\u3002RFP\u3067\u306f\u3001\u5165\u529b\u5fc5\u9808\u9805\u76ee\u3092\u6700\u5c0f\u9650\u306b\u7d5e\u308a\u3001\u672c\u5f53\u306b\u610f\u601d\u6c7a\u5b9a\u306b\u4f7f\u3046\u60c5\u5831\u3060\u3051\u3092\u6b8b\u3059\u3001\u3068\u3044\u3046\u9805\u76ee\u8a2d\u8a08\u306e\u65b9\u91dd\u3092\u660e\u8a18\u3059\u3079\u304d\u3067\u3059\u3002<\/p>\n\n\n\n

\u5177\u4f53\u7684\u306a\u8981\u4ef6\u3068\u3057\u3066\u306f\u3001\u5fc5\u9808\u9805\u76ee\u3068\u4efb\u610f\u9805\u76ee\u3092\u660e\u78ba\u306b\u5206\u3051\u308b\u3001\u81ea\u52d5\u53d6\u5f97\u3067\u304d\u308b\u60c5\u5831\u306f\u624b\u5165\u529b\u3055\u305b\u306a\u3044\u3001AI\u306b\u3088\u308b\u97f3\u58f0\u5165\u529b\u306a\u3069\u5165\u529b\u3092\u7701\u529b\u5316\u3059\u308b\u4ed5\u7d44\u307f\u3092\u691c\u8a0e\u3059\u308b\u3001\u3068\u3044\u3063\u305f\u89b3\u70b9\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002SFA\u6e80\u8db3\u5ea6\u8abf\u67fb\u3067\u306f\u5c0e\u5165\u6e08\u307f\u4f01\u696d\u306e55%\u304c\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u3066\u3044\u306a\u3044\u3068\u56de\u7b54\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u591a\u304f\u306f\u5165\u529b\u304c\u904b\u7528\u306b\u4e57\u3089\u306a\u3044\u3053\u3068\u306b\u8d77\u56e0\u3057\u307e\u3059\u3002\u300c\u73fe\u5834\u304c\u7121\u7406\u306a\u304f\u5165\u529b\u3092\u7d9a\u3051\u3089\u308c\u308b\u304b\u300d\u3092\u8981\u4ef6\u306e\u4e2d\u5fc3\u306b\u636e\u3048\u308b\u3053\u3068\u304c\u3001\u5f62\u9ab8\u5316\u3092\u9632\u3050\u6700\u3082\u5b9f\u8df5\u7684\u306a\u5bfe\u7b56\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\nMA\u30fb\u4f1a\u8a08\u306a\u3069\u4ed6\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306e\u8981\u4ef6<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"MA\u30fb\u4f1a\u8a08\u306a\u3069\u4ed6\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306e\u8981\u4ef6\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

CRM\u306f\u5358\u4f53\u3067\u5b8c\u7d50\u3059\u308b\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u65e2\u5b58\u306e\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u3066\u3053\u305d\u52b9\u679c\u3092\u6700\u5927\u5316\u3057\u307e\u3059\u3002RFP\u306b\u306f\u3001CRM\u3068\u3069\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u3001\u3069\u306e\u65b9\u5411\u306b\u3001\u3069\u3093\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u9023\u643a\u3055\u305b\u305f\u3044\u304b\u3092\u5177\u4f53\u7684\u306b\u8a18\u8ff0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9023\u643a\u8981\u4ef6\u304c\u66d6\u6627\u3060\u3068\u3001\u5c0e\u5165\u5f8c\u306b\u300c\u3053\u306e\u30c7\u30fc\u30bf\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u300d\u3068\u3044\u3046\u554f\u984c\u304c\u983b\u767a\u3057\u3001\u4e8c\u91cd\u5165\u529b\u306e\u624b\u9593\u304c\u6b8b\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\n

MA\u9023\u643a\u3067\u30ea\u30fc\u30c9\u3092\u3064\u306a\u3050\u8981\u4ef6<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u9023\u643a\u8981\u4ef6\u306e\u4e2d\u3067\u3082\u52b9\u679c\u304c\u5927\u304d\u3044\u306e\u304c\u3001MA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u3068\u306e\u9023\u643a\u3067\u3059\u3002MA\u304c\u7372\u5f97\u30fb\u80b2\u6210\u3057\u305f\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u60c5\u5831\u3092CRM\u3078\u5f15\u304d\u7d99\u304e\u3001\u30ea\u30fc\u30c9\u7372\u5f97\u304b\u3089\u5546\u8ac7\u3001\u53d7\u6ce8\u3001\u53d7\u6ce8\u5f8c\u306e\u80b2\u6210\u307e\u3067\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u3064\u306a\u3050\u3053\u3068\u3067\u3001\u52b9\u679c\u304c\u6700\u5927\u5316\u3055\u308c\u307e\u3059\u3002RFP\u306b\u306f\u3001MA\u306e\u3069\u306e\u30c7\u30fc\u30bf\uff08\u30ea\u30fc\u30c9\u30b9\u30b3\u30a2\u3084\u884c\u52d5\u5c65\u6b74\u306a\u3069\uff09\u3092CRM\u306b\u6e21\u3057\u3001CRM\u5074\u3067\u3069\u3046\u6d3b\u7528\u3059\u308b\u304b\u3092\u5177\u4f53\u7684\u306b\u66f8\u304d\u8fbc\u307f\u307e\u3059\u3002<\/p>\n\n\n\n

\u9023\u643a\u306e\u5a01\u529b\u3092\u793a\u3059\u4e8b\u4f8b\u3068\u3057\u3066\u3001SFA\u3068MA\u3092\u9023\u643a\u3055\u305b\u3066\u898b\u8fbc\u307f\u9867\u5ba2\u3092\u90e8\u9580\u6a2a\u65ad\u3067\u628a\u63e1\u3057\u3001\u53d7\u6ce8\u7387\u3092\u7d041.75\u500d\u306b\u9ad8\u3081\u305f\u30b1\u30fc\u30b9\u304c\u5831\u544a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u8981\u4ef6\u5b9a\u7fa9\u306e\u6bb5\u968e\u3067\u3001\u81ea\u793e\u306e\u30ea\u30fc\u30c9\u7372\u5f97\u304b\u3089\u53d7\u6ce8\u5f8c\u307e\u3067\u306e\u6d41\u308c\u306e\u3069\u3053\u306b\u65ad\u7d76\u304c\u3042\u308b\u304b\u3092\u6d17\u3044\u51fa\u3057\u3001\u305d\u3053\u3092\u3064\u306a\u3050\u9023\u643a\u3092\u512a\u5148\u7684\u306b\u8981\u4ef6\u5316\u3059\u308b\u3053\u3068\u304c\u3001\u6295\u8cc7\u5bfe\u52b9\u679c\u3092\u9ad8\u3081\u307e\u3059\u3002\u9023\u643a\u306f\u300c\u3067\u304d\u305f\u3089\u3044\u3044\u300d\u3067\u306f\u306a\u304f\u3001\u6210\u679c\u306b\u76f4\u7d50\u3059\u308b\u4e2d\u6838\u8981\u4ef6\u3068\u3057\u3066\u4f4d\u7f6e\u3065\u3051\u308b\u3079\u304d\u3067\u3059\u3002<\/p>\n\n\n\n

\n

\u30c7\u30fc\u30bf\u79fb\u884c\u30fb\u540d\u5bc4\u305b\u306e\u8981\u4ef6<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u9023\u643a\u3068\u4e26\u3093\u3067\u898b\u843d\u3068\u3055\u308c\u304c\u3061\u306a\u306e\u304c\u3001\u65e2\u5b58\u30c7\u30fc\u30bf\u306e\u79fb\u884c\u8981\u4ef6\u3067\u3059\u3002\u591a\u304f\u306e\u4f01\u696d\u306f\u3001Excel\u306e\u9867\u5ba2\u30ea\u30b9\u30c8\u3084\u7d19\u306e\u540d\u523a\u53f0\u5e33\u3001\u500b\u4ebaPC\u306b\u7720\u308b\u30c7\u30fc\u30bf\u304b\u3089CRM\u3078\u79fb\u884c\u3057\u307e\u3059\u3002RFP\u306b\u306f\u3001\u3069\u306e\u30c7\u30fc\u30bf\u3092\u3001\u3069\u3093\u306a\u5f62\u5f0f\u3067\u3001\u3069\u308c\u304f\u3089\u3044\u306e\u91cf\u3001\u3044\u3064\u307e\u3067\u306b\u79fb\u884c\u3059\u308b\u304b\u3092\u660e\u8a18\u3057\u3001\u79fb\u884c\u4f5c\u696d\u306e\u8cac\u4efb\u5206\u62c5\u3092\u30d9\u30f3\u30c0\u30fc\u3068\u53d6\u308a\u6c7a\u3081\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u79fb\u884c\u3092\u8efd\u8996\u3059\u308b\u3068\u3001\u6c5a\u308c\u305f\u30c7\u30fc\u30bf\u3054\u3068\u5f15\u3063\u8d8a\u3057\u3066\u3057\u307e\u3044\u3001CRM\u304c\u7a3c\u50cd\u521d\u65e5\u304b\u3089\u4f7f\u3044\u3082\u306e\u306b\u306a\u3089\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u79fb\u884c\u8981\u4ef6\u306e\u809d\u306f\u3001\u30c7\u30fc\u30bf\u30af\u30ec\u30f3\u30b8\u30f3\u30b0\uff08\u540d\u5bc4\u305b\uff09\u3067\u3059\u3002\u300c\u682a\u5f0f\u4f1a\u793eA\u300d\u3068\u300c\uff08\u682a\uff09A\u300d\u306e\u3088\u3046\u306a\u8868\u8a18\u63fa\u308c\u3084\u3001\u8907\u6570\u30d5\u30a1\u30a4\u30eb\u306b\u6563\u3089\u3070\u3063\u305f\u91cd\u8907\u30c7\u30fc\u30bf\u3092\u7d71\u4e00\u3059\u308b\u4f5c\u696d\u3092\u3001\u79fb\u884c\u8a08\u753b\u306b\u5fc5\u305a\u7d44\u307f\u8fbc\u307f\u307e\u3059\u3002\u4f1a\u793e\u540d\u3060\u3051\u3067\u306a\u304f\u4f4f\u6240\u3084\u96fb\u8a71\u756a\u53f7\u3067\u540c\u4e00\u9867\u5ba2\u3092\u7a81\u304d\u5408\u308f\u305b\u3001\u81ea\u52d5\u5224\u5b9a\u3067\u304d\u306a\u3044\u30b1\u30fc\u30b9\u306f\u4eba\u306e\u76ee\u3067\u78ba\u8a8d\u3059\u308b\u3001\u3068\u3044\u3063\u305f\u5177\u4f53\u7684\u306a\u624b\u9806\u307e\u3067\u8981\u4ef6\u5316\u3057\u3066\u304a\u304f\u3068\u5b89\u5fc3\u3067\u3059\u3002\u79fb\u884c\u306f\u5358\u306a\u308b\u30c7\u30fc\u30bf\u306e\u904b\u642c\u3067\u306f\u306a\u304f\u3001\u30c7\u30fc\u30bf\u3092\u304d\u308c\u3044\u306b\u3059\u308b\u5de5\u7a0b\u3060\u3068\u6349\u3048\u3001RFP\u3067\u660e\u78ba\u306b\u8981\u4ef6\u5316\u3059\u308b\u3053\u3068\u304c\u3001CRM\u7a3c\u50cd\u5f8c\u306e\u54c1\u8cea\u3092\u6c7a\u5b9a\u3065\u3051\u307e\u3059\u3002<\/p>\n\n\n\n

\nRFP\u306e\u66f8\u304d\u65b9\u3068\u8a55\u4fa1\u9805\u76ee\u30fb\u30d9\u30f3\u30c0\u30fc\u9078\u5b9a\u57fa\u6e96<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"RFP\u306e\u66f8\u304d\u65b9\u3068\u8a55\u4fa1\u9805\u76ee\u30fb\u30d9\u30f3\u30c0\u30fc\u9078\u5b9a\u57fa\u6e96\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u9078\u5b9a\u306e\u524d\u63d0\u304c\u6574\u3063\u305f\u3089\u3001\u305d\u308c\u3092RFP\uff08\u63d0\u6848\u4f9d\u983c\u66f8\uff09\u3068\u3044\u3046\u4e00\u3064\u306e\u6587\u66f8\u306b\u843d\u3068\u3057\u8fbc\u307f\u307e\u3059\u3002RFP\u306f\u3001\u81ea\u793e\u304c\u4f55\u3092\u5b9f\u73fe\u3057\u305f\u3044\u304b\u3092\u30d9\u30f3\u30c0\u30fc\u306b\u4f1d\u3048\u3001\u5404\u793e\u304b\u3089\u6bd4\u8f03\u53ef\u80fd\u306a\u63d0\u6848\u3092\u5f15\u304d\u51fa\u3059\u305f\u3081\u306e\u5171\u901a\u306e\u571f\u53f0\u3067\u3059\u3002\u66f8\u304d\u65b9\u304c\u66d6\u6627\u3060\u3068\u3001\u5404\u793e\u304c\u3070\u3089\u3070\u3089\u306e\u524d\u63d0\u3067\u898b\u7a4d\u3082\u308a\u3092\u51fa\u3057\u3001\u63d0\u6848\u306e\u512a\u52a3\u3092\u6b63\u3057\u304f\u6bd4\u3079\u3089\u308c\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001RFP\u306b\u76db\u308a\u8fbc\u3080\u3079\u304d\u69cb\u6210\u3068\u3001\u63d0\u6848\u3092\u8a55\u4fa1\u3057\u30d9\u30f3\u30c0\u30fc\u3092\u9078\u3076\u305f\u3081\u306e\u57fa\u6e96\u3092\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u30b9\u30b3\u30fc\u30d7\u3068\u4f53\u5236\u3092\u660e\u8a18\u3059\u308bRFP\u306e\u69cb\u6210\u8981\u4ef6<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

RFP\u306b\u306f\u3001\u307e\u305a\u81ea\u793e\u306e\u80cc\u666f\u3068\u76ee\u7684\u3092\u8a18\u3057\u3001\u306a\u305cCRM\u3092\u5c0e\u5165\u3057\u305f\u3044\u306e\u304b\u3092\u660e\u78ba\u306b\u4f1d\u3048\u307e\u3059\u3002\u7d9a\u3044\u3066\u3001\u5bfe\u8c61\u3068\u3059\u308b\u696d\u52d9\u7bc4\u56f2\uff08\u30b9\u30b3\u30fc\u30d7\uff09\u3092\u5177\u4f53\u7684\u306b\u66f8\u304d\u307e\u3059\u3002\u3069\u306e\u90e8\u9580\u306e\u3001\u3069\u306e\u696d\u52d9\u3092\u3001\u3069\u3053\u307e\u3067\u30b7\u30b9\u30c6\u30e0\u5316\u3059\u308b\u306e\u304b\u3092\u7dda\u5f15\u304d\u3057\u306a\u3044\u3068\u3001\u30d9\u30f3\u30c0\u30fc\u3054\u3068\u306b\u60f3\u5b9a\u7bc4\u56f2\u304c\u305a\u308c\u3001\u898b\u7a4d\u91d1\u984d\u304c\u5927\u304d\u304f\u98df\u3044\u9055\u3044\u307e\u3059\u3002\u30b9\u30b3\u30fc\u30d7\u3092\u660e\u793a\u3059\u308b\u3053\u3068\u304c\u3001\u6bd4\u8f03\u53ef\u80fd\u306a\u63d0\u6848\u3092\u5f15\u304d\u51fa\u3059\u7b2c\u4e00\u6b69\u3067\u3059\u3002<\/p>\n\n\n\n

\u3042\u308f\u305b\u3066\u3001\u6a5f\u80fd\u8981\u4ef6\u3068\u975e\u6a5f\u80fd\u8981\u4ef6\u3092\u5206\u3051\u3066\u8a18\u8f09\u3057\u307e\u3059\u3002\u6a5f\u80fd\u8981\u4ef6\u306f\u6848\u4ef6\u7ba1\u7406\u3084\u6d3b\u52d5\u8a18\u9332\u3068\u3044\u3063\u305f\u300c\u4f55\u304c\u3067\u304d\u308b\u304b\u300d\u3001\u975e\u6a5f\u80fd\u8981\u4ef6\u306f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3084\u53ef\u7528\u6027\u3001\u60f3\u5b9a\u30e6\u30fc\u30b6\u30fc\u6570\u3068\u3044\u3063\u305f\u300c\u3069\u3046\u52d5\u304f\u3079\u304d\u304b\u300d\u3067\u3059\u3002\u3055\u3089\u306b\u3001\u5e0c\u671b\u3059\u308b\u5c0e\u5165\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3001\u60f3\u5b9a\u4e88\u7b97\u306e\u30ec\u30f3\u30b8\u3001\u81ea\u793e\u3068\u30d9\u30f3\u30c0\u30fc\u306e\u5f79\u5272\u5206\u62c5\u3001\u904b\u7528\u958b\u59cb\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u307e\u3067\u76db\u308a\u8fbc\u307f\u307e\u3059\u3002\u4f53\u5236\u8981\u4ef6\u3092\u6700\u521d\u306b\u660e\u793a\u3057\u3066\u304a\u304f\u3068\u3001\u7a3c\u50cd\u5f8c\u306e\u8cac\u4efb\u306e\u6240\u5728\u304c\u66d6\u6627\u306b\u306a\u308b\u4e8b\u614b\u3092\u9632\u3052\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u63d0\u6848\u3092\u6bd4\u8f03\u3059\u308b\u8a55\u4fa1\u8ef8\u3068\u30d9\u30f3\u30c0\u30fc\u9078\u5b9a\u57fa\u6e96<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

RFP\u3092\u5404\u793e\u306b\u6e21\u3057\u305f\u3089\u3001\u8fd4\u3063\u3066\u304d\u305f\u63d0\u6848\u3092\u5171\u901a\u306e\u8a55\u4fa1\u8ef8\u3067\u63a1\u70b9\u3057\u307e\u3059\u3002\u4fa1\u683c\u3060\u3051\u3067\u9078\u3076\u3068\u3001\u5b89\u304f\u3066\u3082\u81ea\u793e\u696d\u52d9\u306b\u5408\u308f\u306a\u3044\u3001\u3042\u308b\u3044\u306f\u5c0e\u5165\u5f8c\u306e\u652f\u63f4\u304c\u8584\u3044\u30d9\u30f3\u30c0\u30fc\u3092\u63b4\u3093\u3067\u3057\u307e\u3044\u307e\u3059\u3002\u8a55\u4fa1\u8ef8\u306f\u3001\u8981\u4ef6\u3078\u306e\u9069\u5408\u5ea6\u3001\u4fa1\u683c\u3001\u5c0e\u5165\u5b9f\u7e3e\u3001\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3001\u958b\u767a\u30fb\u904b\u7528\u306e\u9032\u3081\u65b9\u306a\u3069\u8907\u6570\u3092\u8a2d\u3051\u3001\u305d\u308c\u305e\u308c\u306b\u91cd\u307f\u3092\u3064\u3051\u3066\u7dcf\u5408\u70b9\u3067\u6bd4\u3079\u308b\u69cb\u6210\u306b\u3059\u308b\u3068\u3001\u5224\u65ad\u304c\u3076\u308c\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u3068\u304f\u306b\u91cd\u8996\u3057\u305f\u3044\u306e\u304c\u3001\u81ea\u793e\u306e\u696d\u52d9\u3092\u7406\u89e3\u3057\u305f\u3046\u3048\u3067\u63d0\u6848\u3057\u3066\u3044\u308b\u304b\u3001\u3068\u3044\u3046\u89b3\u70b9\u3067\u3059\u3002\u6a19\u6e96\u6a5f\u80fd\u306e\u8aac\u660e\u306b\u7d42\u59cb\u3059\u308b\u63d0\u6848\u3088\u308a\u3082\u3001\u81ea\u793e\u306eAsIs\/ToBe\u3092\u8e0f\u307e\u3048\u3066\u300c\u3053\u3053\u306f\u6a19\u6e96\u3067\u8db3\u308a\u3001\u3053\u3053\u306f\u4f5c\u308a\u8fbc\u3080\u3079\u304d\u300d\u3068\u5207\u308a\u5206\u3051\u3066\u793a\u3059\u30d9\u30f3\u30c0\u30fc\u306e\u65b9\u304c\u4fe1\u983c\u3067\u304d\u307e\u3059\u3002ripla\u306f\u30d5\u30eb\u30b9\u30af\u30e9\u30c3\u30c1\u53d7\u8a17\u3068\u56fd\u5185\u958b\u767a\u306e\u7acb\u5834\u304b\u3089\u3001\u307e\u305a\u696d\u52d9\u3092\u53ef\u8996\u5316\u3057\u3001\u65e2\u88fd\u54c1\u3067\u8db3\u308a\u308b\u9818\u57df\u3068\u30b9\u30af\u30e9\u30c3\u30c1\u304c\u8981\u308b\u9818\u57df\u3092\u5207\u308a\u5206\u3051\u3066\u63d0\u6848\u3059\u308b\u9032\u3081\u65b9\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u7d0480%\u304c\u5931\u6557\u3059\u308b\u3068\u3055\u308c\u308bCRM\u5c0e\u5165\u3067\u306f\u3001\u4fa1\u683c\u8868\u3067\u306f\u306a\u304f\u300c\u81ea\u793e\u3092\u3069\u3053\u307e\u3067\u7406\u89e3\u3057\u3066\u3044\u308b\u304b\u300d\u3092\u30d9\u30f3\u30c0\u30fc\u9078\u5b9a\u306e\u4e2d\u5fc3\u8ef8\u306b\u636e\u3048\u308b\u3053\u3068\u304c\u3001\u9078\u5b9a\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u307e\u3059\u3002<\/p>\n\n\n\n

\n\u5b9a\u7740\u30fb\u904b\u7528\u4f53\u5236\u3092\u898b\u636e\u3048\u305f\u8981\u4ef6<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"\u5b9a\u7740\u30fb\u904b\u7528\u4f53\u5236\u3092\u898b\u636e\u3048\u305f\u8981\u4ef6\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u8981\u4ef6\u5b9a\u7fa9\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u4f5c\u3063\u3066\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u5c0e\u5165\u5f8c\u306b\u5b9a\u7740\u3055\u305b\u3066\u4f7f\u3044\u7d9a\u3051\u308b\u3068\u3053\u308d\u307e\u3067\u898b\u636e\u3048\u308b\u3079\u304d\u3067\u3059\u3002Gartner\u306e\u7d0480%\u5931\u6557\u3068\u3044\u3046\u6570\u5b57\u304c\u793a\u3059\u3088\u3046\u306b\u3001CRM\u306f\u4f5c\u308b\u3053\u3068\u3088\u308a\u4f7f\u3044\u7d9a\u3051\u308b\u3053\u3068\u306e\u307b\u3046\u304c\u96e3\u3057\u3044\u304b\u3089\u3067\u3059\u3002RFP\u306b\u306f\u3001\u5c0e\u5165\u5f8c\u306e\u904b\u7528\u4f53\u5236\u3084\u30b5\u30dd\u30fc\u30c8\u3001\u6559\u80b2\u307e\u3067\u542b\u3081\u305f\u8981\u4ef6\u3092\u76db\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u7a3c\u50cd\u5f8c\u306b\u653e\u7f6e\u3055\u308c\u308b\u30ea\u30b9\u30af\u3092\u4e0b\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u3068\u6bb5\u968e\u5c0e\u5165\u306e\u8981\u4ef6<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u5b9a\u7740\u3092\u898b\u636e\u3048\u305f\u8981\u4ef6\u3068\u3057\u3066\u6709\u52b9\u306a\u306e\u304c\u3001\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u306e\u524d\u63d0\u3092\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3059\u3002\u6700\u521d\u304b\u3089\u5168\u6a5f\u80fd\u30fb\u5168\u90e8\u9580\u3067\u4e00\u6589\u5c0e\u5165\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u52b9\u679c\u306e\u5927\u304d\u3044\u4e00\u90e8\u306e\u6a5f\u80fd\u3084\u90e8\u9580\u304b\u3089\u59cb\u3081\u3001\u73fe\u5834\u304c\u4f7f\u3048\u308b\u3068\u5b9f\u611f\u3057\u3066\u304b\u3089\u5e83\u3052\u308b\u9032\u3081\u65b9\u3067\u3059\u3002RFP\u306b\u306f\u3001\u6700\u5c0f\u9650\u306e\u6a5f\u80fd\u3067\u65e9\u671f\u306b\u7a3c\u50cd\u3055\u305b\u3001\u6bb5\u968e\u7684\u306b\u62e1\u5f35\u3057\u3066\u3044\u304f\u69cb\u6210\u3092\u8981\u4ef6\u3068\u3057\u3066\u8a18\u8ff0\u3059\u308b\u3068\u3001\u521d\u671f\u306e\u8ca0\u62c5\u3092\u6291\u3048\u3064\u3064\u5b9a\u7740\u3092\u78ba\u8a8d\u3057\u306a\u304c\u3089\u9032\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u6bb5\u968e\u5c0e\u5165\u306e\u8981\u4ef6\u3092\u8a2d\u3051\u308b\u3053\u3068\u3067\u3001\u3082\u3057\u9014\u4e2d\u3067\u60f3\u5b9a\u3068\u9055\u3046\u90e8\u5206\u304c\u898b\u3064\u304b\u3063\u3066\u3082\u3001\u8ecc\u9053\u4fee\u6b63\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u4e00\u5ea6\u306b\u5927\u304d\u304f\u4f5c\u308a\u8fbc\u3093\u3067\u304b\u3089\u73fe\u5834\u306b\u6e21\u3059\u3068\u3001\u5408\u308f\u306a\u304b\u3063\u305f\u3068\u304d\u306e\u624b\u623b\u308a\u304c\u81f4\u547d\u7684\u306b\u306a\u308a\u307e\u3059\u3002\u76f4\u611f\u7684\u306aUI\u3067\u73fe\u5834\u304c\u8ff7\u308f\u305a\u4f7f\u3048\u308b\u3053\u3068\u3001\u6700\u521d\u306f\u5c0f\u3055\u304f\u59cb\u3081\u3089\u308c\u308b\u3053\u3068\u3092\u8981\u4ef6\u306b\u542b\u3081\u308b\u3053\u3068\u304c\u3001\u5f62\u9ab8\u5316\u3092\u907f\u3051\u308b\u5b9f\u8df5\u7684\u306a\u5099\u3048\u306b\u306a\u308a\u307e\u3059\u3002\u5b9a\u7740\u306f\u8981\u4ef6\u5b9a\u7fa9\u306e\u6bb5\u968e\u304b\u3089\u8a2d\u8a08\u3059\u308b\u3082\u306e\u3060\u3068\u6349\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

\n

\u30a2\u30c9\u30df\u30cb\u80b2\u6210\u30fb\u6559\u80b2\u30fb\u30b5\u30dd\u30fc\u30c8\u306e\u8981\u4ef6<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

CRM\u3092\u5b9a\u7740\u3055\u305b\u308b\u306b\u306f\u3001\u793e\u5185\u3067\u904b\u7528\u3092\u4e3b\u5c0e\u3059\u308b\u62c5\u5f53\u8005\u3001\u3044\u308f\u3086\u308b\u30a2\u30c9\u30df\u30cb\u30b9\u30c8\u30ec\u30fc\u30bf\u30fc\u306e\u80b2\u6210\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002RFP\u306b\u306f\u3001\u904b\u7528\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u63d0\u4f9b\u3084\u3001\u30a2\u30c9\u30df\u30cb\u80b2\u6210\u306e\u305f\u3081\u306e\u652f\u63f4\u3001\u73fe\u5834\u5411\u3051\u306e\u64cd\u4f5c\u6559\u80b2\u307e\u3067\u3001\u30d9\u30f3\u30c0\u30fc\u306b\u3069\u3053\u307e\u3067\u652f\u63f4\u3057\u3066\u3082\u3089\u3046\u304b\u3092\u8981\u4ef6\u3068\u3057\u3066\u660e\u8a18\u3057\u307e\u3059\u3002\u30b7\u30b9\u30c6\u30e0\u3092\u6e21\u3055\u308c\u305f\u3060\u3051\u3067\u81ea\u8d70\u3067\u304d\u308b\u7d44\u7e54\u306f\u591a\u304f\u306a\u3044\u305f\u3081\u3001\u6559\u80b2\u30fb\u30b5\u30dd\u30fc\u30c8\u306e\u8981\u4ef6\u306f\u5b9a\u7740\u306e\u751f\u547d\u7dda\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

ripla\u306f\u30d5\u30eb\u30b9\u30af\u30e9\u30c3\u30c1\u53d7\u8a17\u3068\u56fd\u5185\u958b\u767a\u306b\u52a0\u3048\u3001\u5c0e\u5165\u5f8c\u306e\u904b\u7528\u306b\u4f34\u8d70\u3059\u308b\u7acb\u5834\u304b\u3089\u3001\u4f5c\u3063\u3066\u7d42\u308f\u308a\u306b\u305b\u305a\u3001\u73fe\u5834\u306b\u5b9a\u7740\u3059\u308b\u307e\u3067\u652f\u3048\u308b\u9032\u3081\u65b9\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u8981\u4ef6\u5b9a\u7fa9\u306e\u6bb5\u968e\u3067\u3001\u7a3c\u50cd\u5f8c\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3001\u6539\u5584\u8981\u671b\u3078\u306e\u5bfe\u5fdc\u3001\u30c7\u30fc\u30bf\u54c1\u8cea\u306e\u7dad\u6301\u3068\u3044\u3063\u305f\u904b\u7528\u9762\u307e\u3067\u8996\u91ce\u306b\u5165\u308c\u3066\u304a\u304f\u3053\u3068\u304c\u3001\u7d0480%\u304c\u5931\u6557\u3059\u308b\u3068\u3055\u308c\u308bCRM\u5c0e\u5165\u3067\u751f\u304d\u6b8b\u308b\u305f\u3081\u306e\u5099\u3048\u306b\u306a\u308a\u307e\u3059\u3002\u8981\u4ef6\u5b9a\u7fa9\u66f8\u3068RFP\u306f\u3001\u5c0e\u5165\u306e\u30b4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001\u5b9a\u7740\u307e\u3067\u306e\u8a2d\u8a08\u56f3\u3068\u3057\u3066\u4f5c\u308b\u3079\u304d\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\u904b\u7528\u4f53\u5236\u306e\u8981\u4ef6\u3092\u56fa\u3081\u308b\u3068\u540c\u6642\u306b\u3001\u793e\u5185\u3067\u6295\u8cc7\u3092\u627f\u8a8d\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306e\u7a1f\u8b70\u6750\u6599\u3082\u3001\u8981\u4ef6\u5b9a\u7fa9\u306e\u5ef6\u9577\u3068\u3057\u3066\u6e96\u5099\u3057\u3066\u304a\u304f\u3068\u9032\u307f\u304c\u901f\u304f\u306a\u308a\u307e\u3059\u3002\u7a1f\u8b70\u3067\u306f\u3001\u6708\u984d\u3084\u958b\u767a\u8cbb\u3068\u3044\u3063\u305f\u6295\u8cc7\u984d\u306b\u5bfe\u3057\u3066\u3001\u3069\u308c\u3060\u3051\u306e\u52b9\u679c\u304c\u898b\u8fbc\u3081\u308b\u304b\u3092\u6570\u5b57\u3067\u793a\u3059\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u300c\u6708\u984d\u25ef\u5186\u00d7\u25ef\u540d\u306e\u5229\u7528\u3067\u30011\u4eba\u3042\u305f\u308a\u6708\u25ef\u6642\u9593\u306e\u5165\u529b\u30fb\u96c6\u8a08\u4f5c\u696d\u3092\u524a\u6e1b\u3057\u3001\u4eba\u4ef6\u8cbb\u63db\u7b97\u3067\u5e74\u9593\u25ef\u5186\u306e\u52b9\u679c\u300d\u300c\u53d7\u6ce8\u7387\u304c\u6570%\u5411\u4e0a\u3059\u308c\u3070\u6295\u8cc7\u3092\u25ef\u5e74\u3067\u56de\u53ce\u300d\u3068\u3044\u3063\u305f\u30e2\u30c7\u30eb\u30b1\u30fc\u30b9\u3092\u3001\u81ea\u793e\u306e\u6570\u5024\u306b\u5f53\u3066\u306f\u3081\u3066\u4f5c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u52b9\u679c\u306e\u6839\u62e0\u306b\u306f\u3001\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u5c0e\u5165\u5b9f\u7e3e\u3092\u5f15\u304f\u3068\u8aac\u5f97\u529b\u304c\u5897\u3057\u307e\u3059\u3002SFA\u3068MA\u3092\u9023\u643a\u3055\u305b\u3066\u53d7\u6ce8\u7387\u3092\u7d041.75\u500d\u306b\u9ad8\u3081\u305f\u4e8b\u4f8b\u306e\u3088\u3046\u306b\u3001\u5177\u4f53\u7684\u306a\u6570\u5b57\u3092\u81ea\u793e\u306e\u898b\u8fbc\u307f\u3068\u7d50\u3073\u3064\u3051\u3066\u793a\u3059\u3068\u3001\u7d4c\u55b6\u5c64\u304c\u5224\u65ad\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u8981\u4ef6\u5b9a\u7fa9\u3067\u6574\u7406\u3057\u305fAsIs\/ToBe\u306f\u3001\u305d\u306e\u307e\u307eROI\u30b7\u30df\u30e5\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u571f\u53f0\u306b\u306a\u308a\u307e\u3059\u3002\u4f55\u306e\u696d\u52d9\u304c\u3069\u308c\u3060\u3051\u697d\u306b\u306a\u308b\u304b\u3092\u8981\u4ef6\u6bb5\u968e\u3067\u62bc\u3055\u3048\u3066\u304a\u3051\u3070\u3001\u7a1f\u8b70\u306e\u6570\u5b57\u3082\u5f8c\u304b\u3089\u4f5c\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u8981\u4ef6\u304b\u3089\u81ea\u7136\u306b\u5c0e\u3051\u307e\u3059\u3002\u5c0e\u5165\u5f8c\u306e\u52b9\u679c\u691c\u8a3c\u306b\u3082\u540c\u3058\u6307\u6a19\u3092\u4f7f\u3048\u308b\u305f\u3081\u3001\u8981\u4ef6\u5b9a\u7fa9\u3068ROI\u8a2d\u8a08\u306f\u4e00\u4f53\u3067\u9032\u3081\u308b\u306e\u304c\u5f97\u7b56\u3067\u3059\u3002<\/p>\n\n\n\n

\n\u307e\u3068\u3081<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"CRM\u8981\u4ef6\u5b9a\u7fa9\u306e\u307e\u3068\u3081\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

CRM\u306e\u8981\u4ef6\u5b9a\u7fa9\u30fbRFP\u4f5c\u6210\u3092\u632f\u308a\u8fd4\u308b\u3068\u3001\u62bc\u3055\u3048\u308b\u3079\u304d\u67f1\u306f\u3001SaaS\u304b\u30b9\u30af\u30e9\u30c3\u30c1\u304b\u306e\u9078\u5b9a\u8981\u4ef6\u3001\u81ea\u793e\u30d7\u30ed\u30bb\u30b9\u3078\u306e\u9069\u5408\u8981\u4ef6\u3001MA\u3084\u4f1a\u8a08\u3068\u306e\u9023\u643a\u8981\u4ef6\u3001\u30c7\u30fc\u30bf\u79fb\u884c\u30fb\u540d\u5bc4\u305b\u306e\u8981\u4ef6\u3001\u305d\u3057\u3066\u5b9a\u7740\u30fb\u904b\u7528\u4f53\u5236\u306e\u8981\u4ef6\u3067\u3059\u3002AsIs\/ToBe\u3092\u53ef\u8996\u5316\u3057\u3066\u81ea\u793e\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6b63\u78ba\u306b\u6349\u3048\u3001\u5165\u529b\u8ca0\u8377\u3092\u6291\u3048\u308b\u9805\u76ee\u8a2d\u8a08\u3092\u4e2d\u5fc3\u306b\u636e\u3048\u3001\u79fb\u884c\u3092\u5358\u306a\u308b\u904b\u642c\u3067\u306f\u306a\u304f\u30c7\u30fc\u30bf\u3092\u304d\u308c\u3044\u306b\u3059\u308b\u5de5\u7a0b\u3068\u3057\u3066\u8981\u4ef6\u5316\u3059\u308b\u3002\u3053\u308c\u3089\u3092\u4e01\u5be7\u306b\u7a4d\u307f\u4e0a\u3052\u308b\u3053\u3068\u304c\u3001Gartner\u306e\u7d0480%\u5931\u6557\u3068\u3044\u3046\u73fe\u5b9f\u3092\u56de\u907f\u3059\u308b\u9053\u7b4b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

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\n

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\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

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\u30fb\u304a\u554f\u5408\u305b\u30da\u30fc\u30b8\u306eURL\u306f\u3053\u3061\u3089 >>><\/a>
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\"\"<\/a><\/figure>\n\n\n
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