{"id":9955,"date":"2026-06-01T15:16:52","date_gmt":"2026-06-01T06:16:52","guid":{"rendered":"https:\/\/blog.ripla.co.jp\/system\/it-system-maintenance-administration-process\/"},"modified":"2026-06-01T15:26:47","modified_gmt":"2026-06-01T06:26:47","slug":"it-system-maintenance-administration-process","status":"publish","type":"post","link":"https:\/\/www.ripla.co.jp\/blog\/system\/it-system-maintenance-administration-process\/","title":{"rendered":"IT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u306e\u9032\u3081\u65b9\/\u3084\u308a\u65b9\/\u6d41\u308c\u3084\u65b9\u6cd5\/\u624b\u6cd5\/\u5de5\u7a0b\/\u624b\u9806"},"content":{"rendered":"\n

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\nIT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u306e\u5168\u4f53\u50cf\u3068\u300c\u904b\u7528\u30fb\u4fdd\u5b88\u300d\u3068\u306e\u9055\u3044<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"IT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u306e\u5168\u4f53\u50cf\u3092\u793a\u3059\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

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\n

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\n

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\nIT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u4f53\u5236\u3092\u69cb\u7bc9\u3059\u308b\u9032\u3081\u65b9\u306e5\u30b9\u30c6\u30c3\u30d7<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"\u4fdd\u5b88\u904b\u55b6\u4f53\u5236\u306e\u69cb\u7bc9\u30b9\u30c6\u30c3\u30d7\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

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\n

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\u7d9a\u304f\u30b9\u30c6\u30c3\u30d72\u3067\u306f\u3001\u6d17\u3044\u51fa\u3057\u305f\u696d\u52d9\u3092\u300c\u793e\u5185\u3067\u62c5\u3046\u90e8\u5206\u300d\u300c\u5916\u90e8\u59d4\u8a17\u3059\u308b\u90e8\u5206\u300d\u306b\u5207\u308a\u5206\u3051\u3001\u305d\u308c\u305e\u308c\u306e\u5f79\u5272\u3068\u8cac\u4efb\u3092\u5b9a\u7fa9\u3057\u307e\u3059\u3002\u4e00\u6b21\u53d7\u4ed8\u306f\u793e\u5185\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3001\u76e3\u8996\u3068\u4e00\u6b21\u5bfe\u5fdc\u306fMSP\u3001\u696d\u52d9\u5f71\u97ff\u3092\u4f34\u3046\u6539\u4fee\u5224\u65ad\u306f\u60c5\u30b7\u30b9\u3068\u3044\u3063\u305f\u5177\u5408\u306b\u3001\u8ab0\u304c\u3069\u3053\u307e\u3067\u3092\u62c5\u3046\u304b\u3092\u660e\u6587\u5316\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u8cac\u4efb\u5206\u754c\u70b9\u3092\u66d6\u6627\u306b\u3059\u308b\u3068\u3001\u30de\u30eb\u30c1\u30d9\u30f3\u30c0\u30fc\u74b0\u5883\u3067\u969c\u5bb3\u304c\u8d77\u304d\u305f\u3068\u304d\u306b\u539f\u56e0\u306e\u5207\u308a\u5206\u3051\u4e3b\u5c0e\u6a29\u304c\u5b9a\u307e\u3089\u305a\u3001\u5fa9\u65e7\u304c\u5927\u5e45\u306b\u9045\u308c\u308b\u539f\u56e0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u30b9\u30c6\u30c3\u30d73\u30fb4\uff1a\u904b\u55b6\u30eb\u30fc\u30eb\u306e\u6a19\u6e96\u5316\u3068SLA\u306e\u8a2d\u5b9a<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u30b9\u30c6\u30c3\u30d73\u3067\u306f\u3001\u65e5\u3005\u306e\u904b\u55b6\u30d5\u30ed\u30fc\u3092\u6a19\u6e96\u5316\u3057\u307e\u3059\u3002\u969c\u5bb3\u767a\u751f\u6642\u306e\u9023\u7d61\u7d4c\u8def\uff08\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u30d5\u30ed\u30fc\uff09\u3001\u5bfe\u5fdc\u306e\u512a\u5148\u9806\u4f4d\u3065\u3051\u3001\u5b9a\u671f\u4f5c\u696d\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3001\u5909\u66f4\u7ba1\u7406\u306e\u627f\u8a8d\u30d7\u30ed\u30bb\u30b9\u306a\u3069\u3092\u624b\u9806\u66f8\u3068\u3057\u3066\u6574\u5099\u3057\u307e\u3059\u3002\u6a19\u6e96\u5316\u306e\u6700\u5927\u306e\u52b9\u679c\u306f\u5c5e\u4eba\u5316\u306e\u89e3\u6d88\u3067\u3059\u3002\u8ab0\u304c\u5bfe\u5fdc\u3057\u3066\u3082\u540c\u3058\u54c1\u8cea\u3067\u51e6\u7406\u3067\u304d\u308b\u72b6\u614b\u3092\u3064\u304f\u308b\u3053\u3068\u3067\u3001\u7279\u5b9a\u306e\u62c5\u5f53\u8005\u3078\u306e\u4f9d\u5b58\u3092\u65ad\u3061\u5207\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u30b9\u30c6\u30c3\u30d74\u3067\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u57fa\u6e96\u3068\u306a\u308bSLA\uff08\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u30a2\u30b0\u30ea\u30fc\u30e1\u30f3\u30c8\uff09\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u53c2\u8003\u306b\u306a\u308b\u306e\u304c\u5b98\u516c\u5e81\u306e\u7dad\u6301\u7ba1\u7406\u696d\u52d9\u59d4\u8a17\u4ed5\u69d8\u66f8\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u81ea\u6cbb\u4f53\u6848\u4ef6\u3067\u306f\u3001\u969c\u5bb3\u767a\u751f\u6642\u306b\u300c1\u6642\u9593\u4ee5\u5185\u306b\u73fe\u5730\u5230\u7740\u30fb\u5bfe\u51e6\u958b\u59cb\u300d\u3001\u3055\u3089\u306b\u300c\u5bfe\u5fdc\u958b\u59cb\u304b\u30891\u6642\u9593\u4ee5\u5185\u306b\u5185\u5bb9\u3068\u4e88\u60f3\u4f5c\u696d\u6642\u9593\u3092\u5831\u544a\u300d\u3001\u305d\u3057\u3066\u300c\u521d\u671f\u5831\u544a\u304b\u3089\u539f\u52474\u6642\u9593\u4ee5\u5185\u306b\u5b8c\u5168\u5fa9\u65e7\u300d\u3068\u3044\u3063\u305f\u53b3\u683c\u306a\u6570\u5024\u304c\u5b9a\u3081\u3089\u308c\u3066\u3044\u308b\u4f8b\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u5177\u4f53\u7684\u306a\u7269\u5dee\u3057\u3092\u81ea\u793e\u306eSLA\u8a2d\u8a08\u306b\u53d6\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u62bd\u8c61\u7684\u3060\u3063\u305f\u300c\u8fc5\u901f\u306a\u5bfe\u5fdc\u300d\u3092\u6e2c\u5b9a\u53ef\u80fd\u306a\u57fa\u6e96\u3078\u843d\u3068\u3057\u8fbc\u3081\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u30b9\u30c6\u30c3\u30d75\uff1a\u904b\u55b6\u306e\u5b9a\u7740\u3068PDCA\u30b5\u30a4\u30af\u30eb\u306e\u78ba\u7acb<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u6700\u5f8c\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u69cb\u7bc9\u3057\u305f\u4f53\u5236\u3092\u5b9a\u7740\u3055\u305b\u3001\u7d99\u7d9a\u7684\u306b\u6539\u5584\u3059\u308b\u4ed5\u7d44\u307f\u3065\u304f\u308a\u3067\u3059\u3002\u4fdd\u5b88\u904b\u55b6\u306f\u4e00\u5ea6\u8a2d\u8a08\u3057\u305f\u3089\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u5909\u5316\u3084\u30d3\u30b8\u30cd\u30b9\u8981\u4ef6\u306e\u5909\u5316\u306b\u5408\u308f\u305b\u3066\u898b\u76f4\u3057\u7d9a\u3051\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5b9a\u671f\u5831\u544a\u306e\u983b\u5ea6\u3092\u6c7a\u3081\uff08\u5b98\u516c\u5e81\u4ed5\u69d8\u3067\u306f\u5e744\u56de\u3068\u3044\u3063\u305f\u4f8b\u304c\u3042\u308a\u307e\u3059\uff09\u3001\u969c\u5bb3\u3084\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u8a18\u9332\u3092\u84c4\u7a4d\u3057\u3001\u518d\u767a\u9632\u6b62\u7b56\u3092\u904b\u55b6\u30eb\u30fc\u30eb\u3078\u53cd\u6620\u3057\u3066\u3044\u304fPDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

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\n\u5185\u88fd\u3068\u5916\u6ce8\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u4f53\u5236\u3092\u3069\u3046\u8a2d\u8a08\u3059\u308b\u304b<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"\u5185\u88fd\u3068\u5916\u6ce8\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u4f53\u5236\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

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\n

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\u5916\u6ce8\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u300124\u6642\u9593365\u65e5\u4f53\u5236\u3092\u56fa\u5b9a\u8cbb\u3067\u78ba\u4fdd\u3067\u304d\u3001\u9ad8\u5ea6\u306a\u6280\u8853\u529b\uff08\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3084\u30af\u30e9\u30a6\u30c9\u306e\u6027\u80fd\u76e3\u8996\u306a\u3069\uff09\u3092\u6d3b\u7528\u3067\u304d\u308b\u70b9\u306b\u3042\u308a\u307e\u3059\u3002\u60c5\u30b7\u30b9\u3092\u5b9a\u5e38\u696d\u52d9\u304b\u3089\u89e3\u653e\u3057\u3001DX\u63a8\u9032\u306a\u3069\u306e\u30b3\u30a2\u696d\u52d9\u306b\u96c6\u4e2d\u3055\u305b\u3089\u308c\u308b\u3053\u3068\u3082\u5927\u304d\u306a\u4fa1\u5024\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u5916\u6ce8\u306b\u504f\u308a\u3059\u304e\u308b\u3068\u30ce\u30a6\u30cf\u30a6\u304c\u84c4\u7a4d\u3055\u308c\u305a\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u304c\u9032\u3080\u305f\u3081\u3001\u5f8c\u8ff0\u3059\u308b\u5bfe\u7b56\u3068\u30bb\u30c3\u30c8\u3067\u8a2d\u8a08\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u59d4\u8a17\u5148\u306e\u7a2e\u985e\u3068\u5951\u7d04\u5f62\u614b\u306e\u9078\u3073\u65b9<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u5916\u90e8\u59d4\u8a17\u5148\u306b\u306f\u5927\u304d\u304f\u5206\u3051\u3066\u3001\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u4f1a\u793e\u3001\u5c02\u9580\u306eMSP\u3001\u30d5\u30ea\u30fc\u30e9\u30f3\u30b9\u3084\u5c0f\u898f\u6a21\u4e8b\u696d\u8005\u3068\u3044\u3046\u9078\u629e\u80a2\u304c\u3042\u308a\u307e\u3059\u3002\u958b\u767a\u5143\u306e\u4f1a\u793e\u306b\u4fdd\u5b88\u904b\u55b6\u3082\u4efb\u305b\u308c\u3070\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u5185\u90e8\u69cb\u9020\u3092\u719f\u77e5\u3057\u3066\u3044\u308b\u5f37\u307f\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u30b3\u30b9\u30c8\u306f\u6bd4\u8f03\u7684\u9ad8\u3081\u3067\u3059\u3002MSP\u306f\u76e3\u8996\u30fb\u904b\u7528\u306e\u5c02\u696d\u3068\u3057\u306624\u6642\u9593\u4f53\u5236\u3084\u30c4\u30fc\u30eb\u5bfe\u5fdc\u306b\u5f37\u304f\u3001\u30d5\u30ea\u30fc\u30e9\u30f3\u30b9\u306f\u5c0f\u898f\u6a21\u30b7\u30b9\u30c6\u30e0\u3084\u7279\u5b9a\u9818\u57df\u306b\u67d4\u8edf\u304b\u3064\u5b89\u4fa1\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u304c\u3001\u4f53\u5236\u306e\u5197\u9577\u6027\u306b\u4e0d\u5b89\u304c\u6b8b\u308a\u307e\u3059\u3002\u81ea\u793e\u306e\u30b7\u30b9\u30c6\u30e0\u898f\u6a21\u3068\u6c42\u3081\u308b\u54c1\u8cea\u30ec\u30d9\u30eb\u306b\u5fdc\u3058\u3066\u4f7f\u3044\u5206\u3051\u307e\u3059\u3002<\/p>\n\n\n\n

\u5951\u7d04\u5f62\u614b\u3082\u91cd\u8981\u306a\u8a2d\u8a08\u8981\u7d20\u3067\u3059\u3002\u4fdd\u5b88\u904b\u55b6\u306f\u6210\u679c\u7269\u3092\u660e\u78ba\u306b\u5b9a\u7fa9\u3057\u3065\u3089\u3044\u7d99\u7d9a\u7684\u696d\u52d9\u304c\u591a\u3044\u305f\u3081\u3001\u696d\u52d9\u306e\u9042\u884c\u81ea\u4f53\u3092\u59d4\u8a17\u3059\u308b\u6e96\u59d4\u4efb\u5951\u7d04\u304c\u9078\u3070\u308c\u308b\u30b1\u30fc\u30b9\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u4e00\u65b9\u3001\u7279\u5b9a\u306e\u6539\u4fee\u3084\u79fb\u884c\u306a\u3069\u6210\u679c\u7269\u304c\u660e\u78ba\u306a\u3082\u306e\u306f\u8acb\u8ca0\u5951\u7d04\u304c\u9069\u3057\u307e\u3059\u3002\u5951\u7d04\u671f\u9593\u3001\u8cac\u4efb\u7bc4\u56f2\u3001\u518d\u59d4\u8a17\u306e\u53ef\u5426\u3001\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u6574\u5099\u306e\u7fa9\u52d9\u306a\u3069\u3092\u5951\u7d04\u66f8\u306b\u76db\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u5f8c\u306e\u30c8\u30e9\u30d6\u30eb\u3092\u672a\u7136\u306b\u9632\u3052\u307e\u3059\u3002\u59d4\u8a17\u5148\u306e\u6bd4\u8f03\u691c\u8a0e\u306b\u3064\u3044\u3066\u306f\u3001IT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u3067\u304a\u3059\u3059\u3081\u306e\u958b\u767a\u4f1a\u793e\u30fb\u30d9\u30f3\u30c0\u30fc6\u9078\u306e\u8a18\u4e8b<\/a>\u3067\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\n\u5c5e\u4eba\u5316\u30fb\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u3092\u89e3\u6d88\u3059\u308b\u904b\u55b6\u306e\u5b9f\u52d9<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"\u5c5e\u4eba\u5316\u89e3\u6d88\u3068\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u6574\u5099\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u4fdd\u5b88\u904b\u55b6\u306b\u304a\u3051\u308b\u6700\u5927\u306e\u6575\u306f\u5c5e\u4eba\u5316\u3068\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u3067\u3059\u3002\u3053\u308c\u3089\u306f\u6642\u9593\u3068\u3068\u3082\u306b\u9759\u304b\u306b\u9032\u884c\u3057\u3001\u6c17\u3065\u3044\u305f\u3068\u304d\u306b\u306f\u300c\u8ab0\u3082\u5168\u5bb9\u3092\u7406\u89e3\u3057\u3066\u3044\u306a\u3044\u300d\u3068\u3044\u3046\u5371\u6a5f\u7684\u306a\u72b6\u614b\u3092\u62db\u304d\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u3059\u3067\u306b\u5c5e\u4eba\u5316\u3057\u3066\u3057\u307e\u3063\u305f\u30b7\u30b9\u30c6\u30e0\u3092\u89e3\u304d\u307b\u3050\u3059\u5b9f\u52d9\u30b9\u30c6\u30c3\u30d7\u3068\u3001\u518d\u767a\u3092\u9632\u3050\u904b\u55b6\u306e\u4ed5\u7d44\u307f\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3092\u89e3\u304d\u307b\u3050\u3059\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u5316\u306e\u624b\u9806<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u653e\u7f6e\u3055\u308c\u3066\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u3092\u5f15\u304d\u7d99\u3050\u5834\u5408\u3001\u307e\u305a\u73fe\u72b6\u306e\u30ea\u30d0\u30fc\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u304b\u3089\u7740\u624b\u3057\u307e\u3059\u3002\u7a3c\u50cd\u4e2d\u306e\u30b7\u30b9\u30c6\u30e0\u306e\u69cb\u6210\u3001\u30c7\u30fc\u30bf\u306e\u6d41\u308c\u3001\u5916\u90e8\u9023\u643a\u3001\u30d0\u30c3\u30c1\u306e\u51e6\u7406\u5185\u5bb9\u306a\u3069\u3092\u5b9f\u969b\u306e\u6319\u52d5\u304b\u3089\u8aad\u307f\u89e3\u304d\u3001\u73fe\u884c\u4ed5\u69d8\u66f8\u3068\u3057\u3066\u518d\u69cb\u7bc9\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u8a2d\u8a08\u66f8\u304c\u6b8b\u3063\u3066\u3044\u306a\u3044\u30b1\u30fc\u30b9\u3067\u306f\u3001\u30bd\u30fc\u30b9\u30b3\u30fc\u30c9\u3084\u30ed\u30b0\u3001\u7a3c\u50cd\u4e2d\u306e\u8a2d\u5b9a\u3092\u4e00\u3064\u305a\u3064\u78ba\u8a8d\u3057\u3001\u696d\u52d9\u51e6\u7406\u306e\u610f\u5473\u3092\u95a2\u4fc2\u8005\u3078\u306e\u30d2\u30a2\u30ea\u30f3\u30b0\u3067\u88dc\u5b8c\u3057\u306a\u304c\u3089\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u5316\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u5316\u306e\u9806\u5e8f\u3068\u3057\u3066\u306f\u3001\u5f71\u97ff\u7bc4\u56f2\u304c\u5927\u304d\u304f\u969c\u5bb3\u6642\u306e\u30ea\u30b9\u30af\u304c\u9ad8\u3044\u9818\u57df\u304b\u3089\u512a\u5148\u7684\u306b\u624b\u3092\u4ed8\u3051\u308b\u306e\u304c\u52b9\u7387\u7684\u3067\u3059\u3002\u3059\u3079\u3066\u3092\u4e00\u5ea6\u306b\u5b8c\u74a7\u306b\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u81a8\u5927\u306a\u5de5\u6570\u304c\u304b\u304b\u308b\u305f\u3081\u3001\u904b\u55b6\u3057\u306a\u304c\u3089\u6bb5\u968e\u7684\u306b\u6574\u5099\u3059\u308b\u59ff\u52e2\u304c\u73fe\u5b9f\u7684\u3067\u3059\u3002\u6574\u5099\u3057\u305f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306f\u3001\u4fdd\u5b88\u624b\u9806\u66f8\u3001\u69cb\u6210\u7ba1\u7406\u53f0\u5e33\u3001\u969c\u5bb3\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u306a\u3069\u306b\u5206\u985e\u3057\u3066\u4fdd\u7ba1\u3057\u3001\u5909\u66f4\u304c\u751f\u3058\u308b\u305f\u3073\u306b\u5fc5\u305a\u66f4\u65b0\u3059\u308b\u904b\u7528\u30eb\u30fc\u30eb\u3068\u30bb\u30c3\u30c8\u306b\u3059\u308b\u3053\u3068\u304c\u3001\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u3092\u9632\u3050\u9375\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u6a19\u6e96\u5316\u3068\u81ea\u52d5\u5316\u3067\u500b\u4eba\u4f9d\u5b58\u3092\u65ad\u3061\u5207\u308b<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u5c5e\u4eba\u5316\u306e\u518d\u767a\u3092\u9632\u3050\u306b\u306f\u3001\u624b\u9806\u306e\u6a19\u6e96\u5316\u3068\u4f5c\u696d\u306e\u81ea\u52d5\u5316\u304c\u6709\u52b9\u3067\u3059\u3002\u65e5\u5e38\u7684\u306b\u767a\u751f\u3059\u308b\u5b9a\u578b\u4f5c\u696d\u306f\u3001\u624b\u9806\u66f8\u5316\u3057\u305f\u3046\u3048\u3067Zabbix\u3084Datadog\u3068\u3044\u3063\u305f\u76e3\u8996\u30c4\u30fc\u30eb\u3001\u904b\u7528\u81ea\u52d5\u5316\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u7279\u5b9a\u306e\u62c5\u5f53\u8005\u304c\u3044\u306a\u304f\u3066\u3082\u56de\u308b\u72b6\u614b\u3092\u3064\u304f\u308c\u307e\u3059\u3002\u30a2\u30e9\u30fc\u30c8\u5bfe\u5fdc\u3082\u3001\u5224\u65ad\u57fa\u6e96\u3092\u660e\u6587\u5316\u3057\u3001\u4e00\u6b21\u5bfe\u5fdc\u3092\u4ed5\u7d44\u307f\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u591c\u9593\u3084\u4f11\u65e5\u306e\u8ca0\u8377\u3092\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u81ea\u52d5\u5316\u3092\u9032\u3081\u308b\u969b\u306f\u3001\u30c4\u30fc\u30eb\u5c0e\u5165\u8cbb\u3068\u524a\u6e1b\u3067\u304d\u308b\u4eba\u4ef6\u8cbb\u3092\u6bd4\u8f03\u3059\u308bROI\u306e\u8996\u70b9\u3092\u6301\u3064\u3068\u3001\u6295\u8cc7\u5224\u65ad\u3068\u7d4c\u55b6\u5c64\u3078\u306e\u8aac\u660e\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u6708\u3042\u305f\u308a\u4e00\u5b9a\u6642\u9593\u3092\u8981\u3057\u3066\u3044\u305f\u624b\u4f5c\u696d\u304c\u81ea\u52d5\u5316\u3067\u5927\u5e45\u306b\u524a\u6e1b\u3067\u304d\u308c\u3070\u3001\u305d\u306e\u4eba\u4ef6\u8cbb\u63db\u7b97\u3068\u30c4\u30fc\u30eb\u8cbb\u7528\u3092\u4e26\u3079\u3066\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u793a\u305b\u307e\u3059\u3002\u300c\u52d5\u3044\u3066\u5f53\u305f\u308a\u524d\u300d\u3068\u898b\u3089\u308c\u304c\u3061\u306a\u4fdd\u5b88\u904b\u55b6\u3092\u3001\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u4fa1\u5024\u3092\u751f\u3080\u653b\u3081\u306e\u904b\u7528\u3078\u3068\u4f4d\u7f6e\u3065\u3051\u76f4\u3059\u8aac\u5f97\u6750\u6599\u306b\u3082\u306a\u308a\u307e\u3059\u3002\u8cbb\u7528\u306e\u5185\u8a33\u3084\u76f8\u5834\u611f\u306b\u3064\u3044\u3066\u306f\u3001IT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u306e\u8cbb\u7528\u30fb\u30b3\u30b9\u30c8\u76f8\u5834\u306e\u8a18\u4e8b<\/a>\u3082\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

\n\u4fdd\u5b88\u904b\u55b6\u3067\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u6ce8\u610f\u70b9<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"\u4fdd\u5b88\u904b\u55b6\u3067\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u306e\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u4fdd\u5b88\u904b\u55b6\u4f53\u5236\u3092\u7d44\u3093\u3060\u3082\u306e\u306e\u3001\u601d\u3046\u3088\u3046\u306b\u6a5f\u80fd\u3057\u306a\u3044\u3068\u3044\u3046\u30b1\u30fc\u30b9\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u539f\u56e0\u306e\u591a\u304f\u306f\u3001\u904b\u55b6\u8a2d\u8a08\u306e\u521d\u671f\u6bb5\u968e\u3067\u306e\u8a70\u3081\u306e\u7518\u3055\u306b\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u3088\u304f\u3042\u308b\u5931\u6557\u30d1\u30bf\u30fc\u30f3\u3068\u3001\u305d\u308c\u3092\u907f\u3051\u308b\u305f\u3081\u306e\u6ce8\u610f\u70b9\u3092\u6574\u7406\u3057\u307e\u3059\u3002\u3053\u308c\u304b\u3089\u4f53\u5236\u3092\u69cb\u7bc9\u3059\u308b\u65b9\u3082\u3001\u3059\u3067\u306b\u904b\u55b6\u3057\u3066\u3044\u308b\u65b9\u3082\u3001\u81ea\u793e\u306e\u72b6\u6cc1\u3068\u7167\u3089\u3057\u5408\u308f\u305b\u3066\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

\n

\u8cac\u4efb\u5206\u754c\u70b9\u306e\u66d6\u6627\u3055\u304c\u30c8\u30e9\u30d6\u30eb\u3092\u62db\u304f<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u6700\u3082\u591a\u3044\u5931\u6557\u306f\u3001\u8cac\u4efb\u5206\u754c\u70b9\u306e\u66d6\u6627\u3055\u3067\u3059\u3002\u30af\u30e9\u30a6\u30c9\u4e8b\u696d\u8005\u3001\u30a2\u30d7\u30ea\u958b\u767a\u4f1a\u793e\u3001\u904b\u7528\u59d4\u8a17\u5148\u306a\u3069\u8907\u6570\u306e\u30d9\u30f3\u30c0\u30fc\u304c\u95a2\u308f\u308b\u74b0\u5883\u3067\u306f\u3001\u969c\u5bb3\u304c\u8d77\u304d\u305f\u3068\u304d\u306b\u300c\u3069\u3053\u304c\u539f\u56e0\u304b\u300d\u300c\u8ab0\u304c\u8abf\u6574\u306e\u4e3b\u5c0e\u6a29\u3092\u63e1\u308b\u304b\u300d\u304c\u6c7a\u307e\u3063\u3066\u3044\u306a\u3044\u3068\u3001\u5bfe\u5fdc\u304c\u5b99\u306b\u6d6e\u304d\u307e\u3059\u3002\u5404\u793e\u304c\u300c\u81ea\u5206\u306e\u7bc4\u56f2\u3067\u306f\u306a\u3044\u300d\u3068\u4e3b\u5f35\u3057\u5408\u3044\u3001\u5fa9\u65e7\u304c\u5927\u5e45\u306b\u9045\u308c\u308b\u4e8b\u614b\u306f\u73cd\u3057\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

\u3053\u308c\u3092\u9632\u3050\u306b\u306f\u3001\u5951\u7d04\u6bb5\u968e\u3067\u5bfe\u8c61\u7bc4\u56f2\u3068\u8cac\u4efb\u306e\u5883\u754c\u3092\u660e\u6587\u5316\u3057\u3001\u969c\u5bb3\u767a\u751f\u6642\u306e\u539f\u56e0\u5207\u308a\u5206\u3051\u30d7\u30ed\u30bb\u30b9\u3068\u8abf\u6574\u5f79\u3092\u4e8b\u524d\u306b\u5b9a\u3081\u3066\u304a\u304f\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u53ef\u80fd\u3067\u3042\u308c\u3070\u3001\u8907\u6570\u30d9\u30f3\u30c0\u30fc\u3092\u307e\u3068\u3081\u3066\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3059\u308b\u7d71\u62ec\u5f79\u3092\u793e\u5185\u306b\u7f6e\u304f\u304b\u3001\u305d\u306e\u5f79\u5272\u3092\u62c5\u3048\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u9078\u5b9a\u3059\u308b\u3068\u3001\u904b\u55b6\u304c\u683c\u6bb5\u306b\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\n

\u904b\u55b6\u62c5\u5f53\u8005\u306e\u8a55\u4fa1\u3068\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u8a2d\u8a08<\/strong><\/strong><\/strong><\/h3>\n<\/div>\n\n\n\n

\u898b\u843d\u3068\u3055\u308c\u304c\u3061\u3067\u3059\u304c\u3001\u4fdd\u5b88\u904b\u55b6\u3092\u652f\u3048\u308b\u4eba\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u8a2d\u8a08\u3082\u91cd\u8981\u306a\u6ce8\u610f\u70b9\u3067\u3059\u3002\u4fdd\u5b88\u904b\u55b6\u306f\u300c\u52d5\u3044\u3066\u5f53\u305f\u308a\u524d\u300d\u3068\u898b\u3089\u308c\u3001\u30c8\u30e9\u30d6\u30eb\u304c\u306a\u3044\u3068\u304d\u306b\u306f\u6210\u679c\u304c\u8a55\u4fa1\u3055\u308c\u306b\u304f\u3044\u90e8\u7f72\u3067\u3059\u3002\u5b89\u5b9a\u7a3c\u50cd\u3092\u7dad\u6301\u3057\u7d9a\u3051\u3066\u3082\u8a55\u4fa1\u306b\u3064\u306a\u304c\u3089\u306a\u3044\u3068\u3001\u512a\u79c0\u306a\u4eba\u6750\u307b\u3069\u96e2\u308c\u3066\u3044\u304d\u3001\u7d50\u679c\u3068\u3057\u3066\u4f53\u5236\u304c\u5f31\u4f53\u5316\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u5bfe\u7b56\u3068\u3057\u3066\u3001\u969c\u5bb3\u4ef6\u6570\u306e\u524a\u6e1b\u7387\u3001\u5fa9\u65e7\u6642\u9593\u306e\u77ed\u7e2e\u3001\u4e88\u9632\u4fdd\u5b88\u306b\u3088\u308b\u672a\u7136\u9632\u6b62\u306e\u5b9f\u7e3e\u306a\u3069\u3001\u300c\u8d77\u304d\u306a\u304b\u3063\u305f\u3053\u3068\u300d\u3092\u53ef\u8996\u5316\u3057\u3066\u8a55\u4fa1\u3059\u308b\u6307\u6a19\u3092\u8a2d\u3051\u308b\u3053\u3068\u304c\u6709\u52b9\u3067\u3059\u3002\u8a18\u9332\u3092\u7a4d\u307f\u4e0a\u3052\u3066\u6539\u5584\u306e\u6210\u679c\u3092\u6570\u5024\u3067\u793a\u305b\u3070\u3001\u904b\u55b6\u30c1\u30fc\u30e0\u306e\u8ca2\u732e\u304c\u7d4c\u55b6\u5c64\u306b\u3082\u4f1d\u308f\u308a\u3001\u4e88\u7b97\u78ba\u4fdd\u3084\u4eba\u54e1\u5f37\u5316\u306e\u8aac\u5f97\u3082\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u4fdd\u5b88\u904b\u55b6\u3092\u7d44\u7e54\u3068\u3057\u3066\u6301\u7d9a\u3055\u305b\u308b\u306b\u306f\u3001\u6280\u8853\u3060\u3051\u3067\u306a\u304f\u3053\u3046\u3057\u305f\u4eba\u3068\u8a55\u4fa1\u306e\u8a2d\u8a08\u307e\u3067\u542b\u3081\u3066\u8003\u3048\u308b\u8996\u70b9\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

\n\u307e\u3068\u3081<\/strong>\n<\/h2>\n\n\n\n
\n
\n
\"IT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u306e\u307e\u3068\u3081\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

IT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u306e\u9032\u3081\u65b9\u306f\u3001\u6280\u8853\u4f5c\u696d\u305d\u306e\u3082\u306e\u3088\u308a\u3082\u300c\u4f53\u5236\u3068\u7d44\u7e54\u904b\u55b6\u3092\u3069\u3046\u8a2d\u8a08\u3059\u308b\u304b\u300d\u304c\u6210\u5426\u3092\u5206\u3051\u307e\u3059\u3002\u5bfe\u8c61\u7bc4\u56f2\u306e\u68da\u5378\u3057\u3068\u5f79\u5272\u5206\u62c5\u306e\u5b9a\u7fa9\u304b\u3089\u59cb\u3081\u3001\u904b\u55b6\u30eb\u30fc\u30eb\u306e\u6a19\u6e96\u5316\u3068SLA\u306e\u8a2d\u5b9a\u3001\u305d\u3057\u3066\u8a18\u9332\u3068\u6539\u5584\u3092\u56de\u3059PDCA\u30b5\u30a4\u30af\u30eb\u306e\u78ba\u7acb\u3078\u3068\u6bb5\u968e\u7684\u306b\u9032\u3081\u308b\u3053\u3068\u3067\u3001\u5c5e\u4eba\u5316\u3084\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u306b\u5f37\u3044\u4f53\u5236\u304c\u7bc9\u3051\u307e\u3059\u3002\u5b98\u516c\u5e81\u306e\u7dad\u6301\u7ba1\u7406\u696d\u52d9\u59d4\u8a17\u4ed5\u69d8\u66f8\u306b\u898b\u3089\u308c\u308b\u3088\u3046\u306a\u5177\u4f53\u7684\u306a\u6570\u5024\u8981\u4ef6\u306f\u3001\u81ea\u793e\u306eSLA\u8a2d\u8a08\u306e\u7269\u5dee\u3057\u3068\u3057\u3066\u5927\u3044\u306b\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u5185\u88fd\u3068\u5916\u6ce8\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u4f53\u5236\u3092\u8a2d\u8a08\u3057\u3001\u793e\u5185\u306b\u6b8b\u3059\u3079\u304d\u5224\u65ad\u6a5f\u80fd\u3068MSP\u7b49\u306b\u4efb\u305b\u308b\u5b9a\u578b\u696d\u52d9\u3092\u5207\u308a\u5206\u3051\u308b\u3053\u3068\u3001\u30ec\u30ac\u30b7\u30fc\u306e\u89e3\u304d\u307b\u3050\u3057\u3068\u6a19\u6e96\u5316\u30fb\u81ea\u52d5\u5316\u3067\u500b\u4eba\u4f9d\u5b58\u3092\u65ad\u3061\u5207\u308b\u3053\u3068\u3001\u8cac\u4efb\u5206\u754c\u70b9\u3092\u660e\u78ba\u306b\u3057\u3066\u62c5\u5f53\u8005\u306e\u8a55\u4fa1\u307e\u3067\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3002\u3053\u308c\u3089\u3092\u4e00\u3064\u305a\u3064\u6574\u3048\u3066\u3044\u3051\u3070\u3001\u4fdd\u5b88\u904b\u55b6\u306f\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u4fa1\u5024\u3092\u751f\u3080\u653b\u3081\u306e\u904b\u7528\u3078\u3068\u9032\u5316\u3057\u307e\u3059\u3002\u3088\u308a\u4f53\u7cfb\u7684\u306b\u5168\u4f53\u3092\u628a\u63e1\u3057\u305f\u3044\u65b9\u306f\u3001IT\u30b7\u30b9\u30c6\u30e0\u4fdd\u5b88\u904b\u55b6\u306e\u5b8c\u5168\u30ac\u30a4\u30c9<\/a>\u3082\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002\u81ea\u793e\u306b\u6700\u9069\u306a\u4f53\u5236\u3065\u304f\u308a\u306b\u304a\u60a9\u307f\u306e\u969b\u306f\u3001\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u958b\u767a\u30fb\u904b\u7528\u307e\u3067\u4e00\u6c17\u901a\u8cab\u3067\u652f\u63f4\u3067\u304d\u308bripla\u306b\u304a\u6c17\u8efd\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

\n

\u682a\u5f0f\u4f1a\u793eripla\u3067\u306f\u3001IT\u4e8b\u696d\u4f1a\u793e\u51fa\u8eab\u306e\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u304c\u300cImpact-Driven\u578b\u652f\u63f4\u300d\u3092\u901a\u3058\u3066\u3001\u30d7\u30ed\u30c0\u30af\u30c8\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u7d0d\u54c1\u30fb\u63d0\u4f9b\u3092\u76ee\u7684\u3068\u305b\u305a\u3001\u304a\u5ba2\u69d8\u3068\u540c\u3058\u76ee\u7dda\u3067\u3001\u4e8b\u696d\u6210\u679c\u306e\u9054\u6210\u3092\u30b4\u30fc\u30eb\u3068\u3057\u3066\u3001\u9ad8\u54c1\u8cea\u306aDX\/\u958b\u767a\u652f\u63f4\u3092\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u307e\u305f\u3001\u5f53\u793e\u72ec\u81ea\u306e\u958b\u767a\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300cBox\u30b7\u30ea\u30fc\u30ba\u300d\u306b\u3088\u308b\u6a19\u6e96\u6a5f\u80fd\u306e\u9ad8\u901f\u958b\u767a\u3068\u3001AI\u99c6\u52d5\u958b\u767a\u306e\u72ec\u81ea\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u300cGoDD\u300d\u306b\u3088\u308b\u72ec\u81ea\u6a5f\u80fd\u306eAI\u5b9f\u88c5\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4f4e\u30b3\u30b9\u30c8\u30fb\u77ed\u671f\u9593\u3067\u958b\u767a\u3092\u5b9f\u73fe\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u3082\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u3084\u30d7\u30ed\u30c0\u30af\u30c8\u958b\u767a\u306b\u95a2\u3059\u308b\u3054\u8981\u671b\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u304a\u6c17\u8efd\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/a><\/p>\n\n\n\n

\n
\u682a\u5f0f\u4f1a\u793eripla\u306e\u4f1a\u793eHP\u306f\u3053\u3061\u3089<\/strong><\/a><\/div>\n<\/div>\n\n\n\n

\u30fb\u30b5\u30fc\u30d3\u30b9\u6982\u8981\u8cc7\u6599\u306eURL\u306f\u3053\u3061\u3089 >>><\/a>
\u30fb\u304a\u554f\u5408\u305b\u30da\u30fc\u30b8\u306eURL\u306f\u3053\u3061\u3089 >>><\/a>
\u30fb\u304a\u5f79\u7acb\u3061\u8cc7\u6599\u306eURL\u306f\u3053\u3061\u3089 >>><\/a><\/p>\n<\/div>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n
\n
\n \u57f7\u7b46\u8005\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\n <\/div>\n
\n
\n \"\u5f35\u7530\u8c37\u51cc\u592e\"\n <\/div>\n
\n
\n \u5f35\u7530\u8c37\u51cc\u592e\n <\/div>\n

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